Task Force Sales Manager

Maya Hospitality Group•Charlotte, NC

About The Position

Maya Hotels is hiring a hands-on, travel-based sales leader to provide support across its hotel portfolio. The Task Force Sales Manager covers open Sales Manager positions, trains and onboards sales team members, and helps hotels improve sales processes during openings, conversions, ownership transitions, or periods of underperformance. The role works alongside property teams to build sales capability and leave each hotel with a stronger, self-sufficient sales operation. It partners closely with the Director of Commercial Performance, VP of Operations, and Regional General Managers. Assignments may include serving as interim Sales Manager, establishing sales processes and plans, rebuilding sales pipelines, conducting sales activity, and delivering documented handoffs to incoming sales leaders. The position also trains property sales teams on Maya Hotels standards and brand systems, supports sales reporting and process consistency, and builds relationships with local CVBs, key accounts, and brand representatives. This is a travel-heavy role involving regular overnight travel to assigned hotels. Assignments typically last from one week to several months, depending on property needs; travel percentage is to be confirmed by the hiring leader. The work takes place in office and on-site hotel environments. The position requires extended sitting, standing, and walking, frequent use of hands, and occasional lifting of items up to 20 lbs.

Requirements

At least 3 years of hotel sales experience, including at least 1 year as a Director of Sales or Sales Manager; alternatively, a 4-year college degree and at least 2 years of related experience.
Strong prospecting, networking, and presentation skills.
Ability to adapt quickly to new hotels, markets, and teams.
Valid driver's license.
Availability for regular overnight travel to assigned hotels.

Nice To Haves

Experience training, onboarding, or coaching sales team members is strongly preferred.
Task force, pre-opening, or multi-property experience is a plus.
Brand experience in Extended Stay and Select Service hotels is preferred.
Knowledge of Marriott, Hilton, and IHG sales tools and systems.

Responsibilities

Serve as interim Sales Manager at hotels with open sales leadership positions and manage day-to-day sales activity until a permanent leader is in place.
Support pre-opening, conversion, and ownership-transition hotels by establishing sales processes, target account lists, and initial sales plans.
Identify gaps at underperforming hotels, develop action plans, and rebuild the sales pipeline.
Review and respond to RFPs, group contracts, and Banquet Event Orders while on assignment.
Conduct sales calls, site tours, and sales blitzes to generate business.
Document handoffs for each hotel, including the active pipeline, target accounts, open contracts, and next steps for the incoming sales leader.
Onboard and train newly hired Sales Managers on Maya Hotels sales standards, systems, and expectations.
Train sales team members in prospecting, account management, contract negotiation, group sales, and closing techniques.
Coach property sales leaders through ride-alongs, shadowing, and joint sales calls.
Train hotel teams on Marriott, Hilton, and IHG brand sales tools and systems.
Help develop and maintain sales training materials, playbooks, and onboarding checklists.
Provide leadership with feedback on property sales staff progress and development needs.
Help hotels follow Maya Hotels standard operating procedures for sales and revenue management.
Help hotels establish and use weekly sales reports, pipeline tracking, and quarterly action plans.
Ensure sales collateral reflects the appropriate brand image and tone.
Build relationships with local CVBs, key accounts, and brand representatives during assignments.
Assist the VP of Operations and Regional General Managers as needed.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance.
100% employer-paid life insurance.
Voluntary life and AD&D, short-term disability, accident, and critical illness insurance.
401(k) with employer contribution.
Employee referral program and hotel discounts.
Paid time off (PTO).
Competitive salary and performance-based bonuses.
Travel reimbursement for task force assignments.
Career growth opportunities within Maya Hotels.
Supportive and friendly work environment.
Opportunity to work with hotel brands across Hilton, Marriott, and IHG.