FT/PT Case Manager $1500 Sign on Bonus

Mid-Maine Homeless Shelter • Waterville, ME

5d

About The Position

The Targeted Case Manager helps guests transition from homelessness to stable, permanent housing. Working within a low-barrier shelter, the case manager partners with individuals experiencing complex challenges, including mental illness, substance use disorders, trauma, and chronic homelessness, to develop individualized housing plans and connect them with resources. The position provides supportive housing services and delivers Section 13 and/or Section 17 MaineCare Targeted Case Management services for eligible participants. The case manager works with a multidisciplinary team to reduce barriers, promote recovery, and support long-term housing stability.

Mid-Maine Homeless Shelter & Services describes itself as Central Maine's leading low-barrier emergency shelter. Its services are compassionate and trauma-informed, using Housing First and harm reduction approaches. The organization aims to help people overcome barriers, regain stability, and move toward permanent housing, treating guests with dignity, respect, and hope.

Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, or a related field, or current MHRT-C certification.
• Valid driver's license and reliable transportation.
• Strong communication, organizational, and documentation skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Nice To Haves

• Experience working with individuals experiencing homelessness, mental illness, substance use disorders, or complex trauma.
• Knowledge of Housing First, trauma-informed care, motivational interviewing, or harm reduction practices.
• Familiarity with MaineCare Targeted Case Management, HMIS, or electronic health records.

Responsibilities

• Develop individualized service and housing plans that reflect each guest's strengths, goals, and needs.
• Provide comprehensive case management using Housing First, trauma-informed, and harm reduction principles.
• Deliver Section 13 and/or Section 17 Targeted Case Management services for eligible participants.
• Assist guests in obtaining permanent housing, income, benefits, healthcare, behavioral health services, transportation, employment resources, and other community supports.
• Advocate for guests and build collaborative relationships with landlords, housing providers, healthcare organizations, and community partners.
• Support guests as they transition into housing and provide follow-up services to promote long-term housing retention.
• Maintain timely and accurate documentation in HMIS, electronic health records, and other required systems.
• Participate as an active member of a collaborative team dedicated to ending homelessness in Central Maine.

Benefits

• $1,500 sign-on bonus, paid as $750 after 90 days of employment and $750 after one year of service.
• Health insurance.
• Dental and vision insurance at no cost.
• Four weeks of paid time off preloaded after 90 days.
• 13 paid holidays.
• 403(b) retirement plan.
• Short-term disability insurance at no cost.
• Employee Assistance Program at no cost.
• Mileage reimbursement.
• Ongoing training and professional development, including MANDT, CPR/AED, Radical Candor, and NARCAN.
• Public Service Loan Forgiveness-eligible employer.
• Opportunities for advancement within a growing organization.

What This Job Offers

• Job Type: Full-time