Targeted Case Manager - Kirkwood Clinic

Claratel Behavioral Health•Atlanta, GA

About The Position

The Targeted Case Manager supports adults with behavioral health challenges who are chronically homeless or recently discharged from hospitals or correctional facilities. The role provides personalized, recovery-focused case management and advocacy to help clients access housing, healthcare, and essential community resources, build stability, and thrive. The position is primarily community-based, with some in-office documentation and meetings. Services are delivered in person and through telehealth. The case manager may use an agency vehicle to transport clients to community appointments and integration events and may occasionally work evenings or weekends for community events or special circumstances. Agency-required trainings and certifications must be completed.

Requirements

  • Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
  • Proficiency with technology tools, including electronic medical records, smartphones, and telehealth platforms.
  • Strong care coordination skills to connect clients with internal and external services.
  • Valid Georgia Driver’s License and ability to pass a defensive driving course.

Nice To Haves

  • At least 1 year of behavioral health or human services experience.
  • At least 2 years in residential services or working with vulnerable adult populations.
  • Familiarity with trauma-informed care and recovery-oriented approaches.

Responsibilities

  • Complete community-based needs assessments for individuals on the caseload.
  • Provide case management and support services aligned with each person’s Individual Recovery Plan (IRP).
  • Coordinate care and communication among service providers and support networks.
  • Participate in interdisciplinary treatment team meetings to inform care strategies.
  • Conduct consistent weekly outreach to all clients and maintain high-quality documentation.
  • Advocate for clients and help them navigate housing, healthcare, legal systems, and other resources.
  • Transport individuals to community appointments and integration events.
  • Communicate clearly and ethically with agency staff, families, and community partners.
  • Support family education and help leverage natural supports in the community.

Benefits

  • Opportunities for professional development and supervision.
  • Competitive compensation and full benefits package.
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