Targeted Case Manager

Yellowstone Boys and Girls Ranch•Dillon, MT

About The Position

Yellowstone Boys and Girls Ranch Targeted Case Managers manage all aspects of a youth’s case and provide community resources to support youth and families. They provide wrap-around support and work collaboratively with current and prospective services to address each youth’s complex needs. The starting salary is $20.38–$22.94 per hour, reflecting steps 1–5 of an 11-step pay schedule. Starting salary is determined by the applicant’s education and relevant experience.

Requirements

  • Must be 21 years old or older.
  • Must pass criminal record and child abuse registry background checks as required by the State of Montana.
  • Bachelor’s degree in a human services-related field; a combination of previous professional experience and formal education from an accredited university may be considered in lieu of a degree.
  • Ability to relate to and build therapeutic rapport with youth and families while serving as a positive role model.
  • Knowledge of and ability to maintain professional therapeutic boundaries and confidentiality.
  • Ability to work with youth and families in multiple settings, including schools, homes, and the community.
  • Ability to work cooperatively and collaboratively with the treatment team.
  • Regular, predictable, and reliable attendance.
  • Excellent active listening skills.
  • Ability to complete forms in an electronic Medical Health Record System while typing at least 35 words per minute using a keyboard and mouse.
  • Sound and ethical judgment and decision-making skills.
  • Self-motivation, self-discipline, diligence, and forward thinking.
  • Ability to prioritize the team and define success collectively rather than individually.
  • Ability to interact and communicate effectively with others, build and maintain relationships, collaborate with colleagues, resolve conflicts, and navigate social situations.
  • Demonstrate the values of Faith, Integrity, Relationship, and Stewardship as described in the posting.

Nice To Haves

  • Familiarity with Microsoft Office 365 products.

Responsibilities

  • Advocate for, support, and guide youth and families in obtaining needed services, including assessing needs, referring to services, creating and implementing service plans, and monitoring services.
  • Maintain contact with other service providers to ensure the unique needs of youth and families are met.
  • Research community services to identify those that best meet the individual needs of youth and families.
  • Collaborate with youth, their families, and other professionals to develop treatment or service plans that address the youth’s specific needs.
  • Facilitate and lead treatment team meetings.
  • Complete, update, and maintain documentation in accordance with COA, Montana ARM's, contracts, and YBGR policies and procedures.
  • Complete, submit, and verify the accuracy of paperwork, including progress notes and intake paperwork, while maintaining program performance quality improvement and financial viability.
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