Targeted Case Manager
About The Position
The Targeted Case Manager (TCM) provides case management services to individuals in programs for severe mental illness (SMI), substance use (SUD), and/or serious emotional disturbance (SED). The role involves obtaining resources, linking participants to services, coordinating care for physical and mental health needs, and monitoring participants’ changing needs. Services are provided in the clinic and in community settings, including homes, schools, courts, and DCBS locations. The position is full-time, based at the Warren County Service Center in Bowling Green, Kentucky, and requires travel in the community and across regional sites when needed.
Requirements
- Bachelor of Arts or Science degree in a behavioral science field, including Psychology, Sociology, Social Work, Family Studies, Human Services, Counseling, Nursing, Behavioral Analysis, Public Health, Special Education, Gerontology, Recreational Therapy, Education, Occupational Therapy, Physical Therapy, Speech-Language Pathology, Rehabilitation Counseling, or Faith-Based Education.
- One year of post-graduate experience working with individuals with mental health conditions, substance use disorders (SUD), or serious emotional disabilities (SED); a master’s degree in one of the listed behavioral science disciplines may substitute for the experience in accordance with state regulations.
- Reliable transportation, a current driver’s license, and auto insurance; must be able to transport clients.
- Strong written and verbal communication skills.
- Ability to sit for extended periods for meetings, documentation, and clinic services.
- Ability to stand, walk, bend, and move within clinic and community settings.
- Ability to travel across regional sites when needed.
- Ability to maintain confidentiality and adhere to regulatory and ethical standards.
- Willingness to uphold the company’s core values: integrity, teamwork, trust and respect, care and compassion, and ownership and accountability.
Responsibilities
- Assess client and family strengths and needs.
- Link clients and/or families to appropriate community resources.
- Assist clients and families with advocacy efforts involving other community services.
- Maintain appropriate contact with clients and/or families, including at least four contacts per month, two of which must be face-to-face.
- Collaborate with Lifeskills staff and external providers to support clients’ recovery from mental illness and/or substance use.
- Assure client choice and access to community resources.
- Provide services in the clinic and community, including homes, schools, courts, and DCBS locations.
- Help individuals engage in activities that provide opportunities to develop meaningful community roles, such as volunteer, employee, member, customer, or patron.
- Use a personal vehicle to transport individuals to and from community settings of their choice.
- Conduct oneself morally and ethically and serve as a positive role model.
- Provide billable targeted case management services to 23–25 clients per month, or as appropriate to the program.
- Fill in for other staff during absences as assigned by the supervisor.
- Attend individual and group supervision as scheduled.
- Complete timely documentation of services provided.
- Perform other duties as assigned or required.
- Maintain confidentiality and comply with regulatory and ethical standards.
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What This Job Offers
Job Type
Full-time
