Targeted Case Management Specialist

Matthew 25 Aids Services • Evansville, IN

1d • Hybrid

About The Position

The Targeted Case Management Specialist plays a key role in connecting clients to essential medical and support services, focusing on individuals who speak English as a second language. Case management, as defined by the Ryan White Program, involves a range of client-centered services that link clients to healthcare, psychosocial support, and other necessary services, provided by both medically credentialed and other trained professionals. The Targeted Case Management Specialist will assess each client’s unique needs, develop personalized care plans, and ensure access to both formal and informal support systems. This role includes advocating for clients, promoting health literacy, and working closely with multidisciplinary teams to facilitate access to treatments, medications, and insurance. By building strong connections with clients, community partners, and support networks, the Targeted Case Management Specialist ensures clients receive the necessary resources and care, with a particular emphasis on addressing language and cultural needs.

Requirements

• Communication Skills Must be able to communicate in both written and verbal form
• Language Skills Ability to read and interpret documents. Ability to write routine documentation and correspondence.
• Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills Intermediate computer skills are essential in use of an electronic medical record.
• Other Skills and Abilities Must be detail oriented, have ability to multi-task and possess great interpersonal skills. Must be able to interact with people of different cultures, ages, genders, sexual orientations, races and religion.
• Must have a Bachelor’s of Social Work or a B.S. in a related field.
• Basic knowledge of case management principles.
• Experience working in a nonprofit organization or a strong desire to work in service driven environment.
• 100% Commitment to Matthew 25's mission, vision and values
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel
• Valid Driver’s License with at least three (3) years driving experience and less than two (2) moving violations in the past three (3) years.
• Must be able to pass a drug screen and background test.

Nice To Haves

• Bi-lingual is preferred

Responsibilities

• Assess and identify the individual needs of clients, particularly those who speak English as a second language, providing tailored interventions and fostering patient-centered care.
• Advocate, support, and educate clients, with a focus on wellness and informed health decision-making, ensuring culturally sensitive approaches for clients who may face language barriers.
• Develop, implement, and manage an inclusive, individualized care plan that considers language needs, ensuring access to both formal and informal supports. Make necessary referrals to community resources.
• Promote health literacy by assisting clients in making informed decisions about their health, addressing any language or cultural barriers that may arise.
• Strengthen professional practice through continuous learning of best practices and skill development, particularly related to working with diverse, multilingual populations.
• Ensure clients receive certification/recertification for the Kentucky Ryan White Program and facilitate access to medication, treatment adherence counseling, and medical insurance, with special attention to language support needs.

Benefits

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever—we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities, including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level