Targeted Case Management (TCM)

La Causa , Inc.•Milwaukee, WI

1d•Hybrid

About The Position

Our Adult Programs division is seeking a compassionate and dedicated Targeted Case Management (TCM) Case Manager to join our team. This role is essential in supporting adults by assessing their physical, psychological, and social needs, connecting them with resources, and empowering them throughout their recovery journey. As a Case Manager, you will provide consumer-centered, recovery-oriented support that helps individuals thrive in their daily lives and communities. You will assess needs, develop and monitor treatment plans, advocate for services, and ensure compliance with all program and legal requirements.

Requirements

Bachelor’s degree from an accredited institution in Social Work, Psychology, Sociology, or a related field.
Minimum of one (1) year of experience working with adults with significant mental health needs.
Ability to communicate effectively and work collaboratively with adults, families, and team members to implement problem-solving strategies and provide ethical, respectful, and responsible services, including crisis intervention.
Demonstrated cultural competency and ability to work respectfully with individuals from diverse cultural, linguistic, and economic backgrounds.
Strong oral and written communication skills; ability to clearly and accurately document all interventions and contacts.
Excellent critical thinking and problem-solving skills, including the ability to assess situations and implement appropriate solutions.
Strong organizational skills with the ability to manage multiple priorities effectively.
Proficiency in Microsoft Office Suite.
Valid Wisconsin driver’s license, reliable transportation, and state-minimum auto insurance; must meet organizational driving standards.
Ability to work flexible hours, including evenings and weekends, based on program needs.
Must successfully pass all required background checks, including vaccination requirements.

Responsibilities

Provide recovery-oriented, consumer-centered care in accordance with professional standards.
Conduct comprehensive evaluations of consumers’ physical, psychological, and social needs; coordinate specialized services as needed.
Collaborate with consumers to create, implement, and update individualized treatment plans, including counseling, community resources, vocational services, and home visits.
Continuously review and adjust treatment plans to ensure they meet evolving consumer needs.
Assist consumers and families in accessing benefits such as medical assistance, transportation, and educational resources.
Provide education and support in budgeting, money management, medication management, and independent living skills.
Complete and submit required documentation within established timeframes (including TCM documentation within 24 hours) and maintain accurate records.
Communicate effectively with stakeholders, attend meetings and trainings, and fulfill mandated reporter responsibilities in accordance with policies and laws.