Target Security Specialist

Target•Norwalk, CA
•Onsite

About The Position

The Target Security Specialist works within Assets Protection to help keep guests, team members, and the Target brand secure. The role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. It provides experience in intelligence-led safety tactics, crisis response, de-escalation, physical security, video surveillance, and incident documentation. The position combines guest service with store security. Specialists welcome and assist guests, support fellow team members, assess and maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with policy, conduct merchandise receipt checks, and use Target's video surveillance and case management systems. The role also requires safe work practices, flexibility to meet business needs, and the ability to remain mobile and handle merchandise during a shift.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find items or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Target directs applicants to its careers benefits page for information about benefits and provides a separate benefits eligibility link; specific benefits are not listed in the posting.
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