Target Security Specialist

Target•Walnut Creek, CA
•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting store safety and security, responding to incidents, preventing theft and shortage, and providing a welcoming guest experience. The role involves using intelligence-led tactics, de-escalation, physical security controls, video surveillance, and case management systems. Team members receive training for the role and work collaboratively while adapting to changing business and guest needs.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise weighing up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
  • Enjoy interacting with and helping guests and fellow team members.
  • Ability to thrive in a fast-moving, active, and physically demanding role requiring teamwork, flexibility, and creative problem solving.

Responsibilities

  • Create a friendly, helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and document security incidents accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
  • Submit incident documentation in the case management system according to Asset Protection policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about financial, education, and well-being benefits; eligibility details are provided through the linked benefits resources.
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