Target Security Specialist

Target•Santa Ana, CA

About The Position

The Target Security Specialist supports the Assets Protection team in keeping guests, team members, and the Target brand safe and secure. The role helps mitigate shortage risks and prevent and resolve theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. It offers experience in intelligence-led safety tactics, crisis response, crowd management, de-escalation, physical security controls, video surveillance, and incident documentation. The specialist helps create an easy, inspiring, and friendly guest experience while maintaining safe and secure standards throughout the store and exterior property. Responsibilities include responding to and documenting security incidents, supporting theft apprehensions and merchandise recoveries in accordance with AP policies, conducting merchandise receipt checks, identifying and communicating trends, using Target's video surveillance and case management systems, and promoting ethical conduct, safety, and compliance. The role also requires flexibility to meet business needs and may involve physically demanding duties.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to work a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to report to scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents in a timely manner.
  • Respond appropriately to guest issues to provide a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to AP policies.
  • Perform merchandise receipt checks at the front of the store, adhere to AP policies, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with AP policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits related to financial well-being, education, and overall well-being; eligibility details are provided through the links in the posting.
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