Target Security Specialist

Target•Staten Island, NY
•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The team mitigates shortage risks and prevents and resolves theft and fraud to help ensure products are available to guests, while building relationships with store leaders and public safety officials, including law enforcement. This role combines guest service with physical security and incident response. Specialists promote a safe and secure environment throughout the store and its exterior, respond to and document incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with company policy, conduct merchandise receipt checks, and use Target’s video surveillance and case management systems. Specialists are also expected to support peers, adapt to business needs, and demonstrate ethical conduct, safety, and compliance. The job is fast-paced, active, and physically demanding. Work schedules may vary and can include nights, weekends, holidays, and peak shopping times. Team members must remain mobile throughout a shift, climb ladders, and safely handle merchandise, including frequent lifting or moving of items up to 40 pounds without assistance. Certain duties may involve exposure to varying temperatures, humidity, and other elements.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report to work as scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely and accurate manner and document them appropriately.
  • Respond to guest issues to help provide a safe and secure environment for team members and guests.
  • Use de-escalation tactics and available resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store in accordance with Assets Protection policies, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with Assets Protection policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely, comply with safety policies, practices, and training, and report hazards and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Target refers candidates to its benefits website for information about benefits eligibility for this role; specific benefits are not listed in the posting.
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