Talent Specialist

Internal Job Board•Etobicoke, ON

3d•Onsite

About The Position

The People and Culture Talent Acquisition team for Manufacturing and Distribution is looking for passionate and dedicated individuals to join us as Talent Specialists (TSs). This role will work with the Manufacturing and Distribution management teams to identify, recruit, and support the hiring of seasonal staff. For the duration of your contract, you will report to the Talent Acquisition Manager (TAM) in Toronto and be supported by your Talent Acquisition Partner (TAP) and Talent Placement Specialist (TPS). Working alongside the talent team leadership, the Talent Specialist will act as a Subject Matter Expert (SME) in full-cycle recruitment for Seasonal Production Assistants and Seasonal Distribution Associates across all departments in Manu/Distro. You will support creating an outstanding candidate and employee experience where everyone enjoys a safe and fun place to work, while providing direct client support to the hiring managers. As a Talent Specialist, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

Requirements

Current Lush employee
Has successfully held current role for a minimum of 1 year
Proficient with computer software such as Google Suite (Sheets, Docs, Chat, Meet, Google Calendars, Gmail) and MS Office (Teams, Excel, Word, Outlook)
Able to provide as well as receive in-the-moment feedback
Confident with mathematics including ability to count, addition, and subtraction
Excellent oral and written communication skills with fluency in English
Open to working flexible hours as needed, which can include early mornings, late evenings and occasional weekends, to ensure support for all shifts' hiring needs
Available to work on-site at any of our Etobicoke manufacturing and distribution facilities (Jutland, East Mall, Evans)
Excellent attention to detail, problem solving, time management, and organizational skills, with a demonstrated ability to plan, prioritize and organize multiple tasks in a fast-paced environment
Engaged in our core values, ethics and able to demonstrate attributes of a brand ambassador
Displaying excellent decision-making skills while demonstrating impartiality
Reliable, consistent attendance, punctual, and dependable

Nice To Haves

Previous experience working as a member of the Talent Team at Lush
Previous experience in a recruitment/HR/office administrative role
Experience working with an Applicant Tracking Software (i.e. Greenhouse)
Experience conducting interviews
Experience with event organization, coordination, and/or scheduling
Knowledge of the Employment Standards Act and Occupational Health and Safety Legislation
Post-Secondary education in Human Resources or a related field
Fluent in multiple languages (verbally and/or written)
Experience with providing a high level of customer/client service
Experience in people support and/or networking
Familiar with various manufacturing and distribution departments at Lush

Responsibilities

Participating in the Talent Specialist training program as required
Recruiting and re-calling seasonal talent for the manufacturing and distribution business units
Partnering with talent team leadership and department managers on keeping up with hiring needs and filling vacancies in a timely manner to accommodate production demands
Regularly communicating with and reaching out to applicants in a timely manner by both phone and email
Using applicant tracking software (Greenhouse) to review and follow-up on incoming applications in a timely manner, accurately updating trackers accordingly
Scheduling, coordinating, and overseeing events such as hiring fairs/department tours as needed, and acting as a brand ambassador for all attendees
Coordinating and conducting a high volume of interviews, both virtually and in person as needed
Participating in all interviews and meetings as required
Demonstrating understanding of employment standards, payroll processes, visas/work permits, and new hire paperwork
Attending onboardings to verify attendance, follow up on no-shows, and verify proper safety-shoes for new employees
Updating hiring trackers to support accurate reporting
Managing sensitive and confidential information with the utmost discretion
Having a strong line of communication with talent team management and promptly escalating situations/urgent matters when needed without delay
Assisting in supporting various hiring activities throughout the contract as needed (i.e. review applications, conduct interviews, candidate follow-up calls/emails, organize and facilitate in-room onboarding, badge creation and offboarding)
Supporting the team, stakeholders, and management with ad-hoc requests, including additional onboardings, phone calls, etc.
Adapting to new systems, processes, and tools as required
Promoting communication and cooperation within the team
Expectation to complete additional interviews (both in-person and virtual) outside of scheduled event and meeting times
Supporting the employee badge process (Badge creating, printing, documenting, and distributing) with use of GX
Creating, sending, and reviewing a high volume of job offers via Greenhouse
Expectation to focus on the sending and completion of paperwork outside of scheduled event and meeting times
Sending departments confirmation of expected incoming staff prior to onboarding
Supporting with gathering hiring metrics and feedback survey results post-season
Connecting with hiring managers post-season to establish returning talent pipeline for future season