Talent Operations Specialist (Talent Acquisition)

Rankings.io

2d•Remote

About The Position

Rankings.io is seeking a Talent Operations Specialist to create an organized, intentional, and consistent new-hire experience from offer acceptance through an employee’s first several months. In this fully remote role at a fast-growing digital marketing agency serving law firms, you will coordinate across Talent Acquisition, HR, IT, hiring managers, and other partners to ensure new hires receive the tools, training, communication, and support they need. You will own and continuously improve a multi-step onboarding process, support employee engagement initiatives, and maintain Talent Operations processes. The initial focus is onboarding through Day 90, structured employee check-ins and feedback, and operational process improvement. As you demonstrate success, you will progressively develop recruiting capabilities—including sourcing, screening, and interviewing—with the goal of growing into a full-cycle Talent Acquisition Specialist.

Requirements

At least 2 years of experience in onboarding, Human Resources, Talent Acquisition, recruiting coordination, or People Operations.
Experience managing multiple employees or candidates through different stages of a structured process simultaneously.
Strong organizational skills and the ability to manage 15–20 new hires at different onboarding stages while attending to details.
Excellent written and verbal communication skills and the ability to create a welcoming, white-glove employee experience.
Ability to own a process from beginning to end rather than simply execute an existing checklist.
Comfort working in a fast-paced, fully remote environment where priorities and hiring volume can shift quickly.
Genuine interest in employee engagement, retention, and creating onboarding experiences that support long-term success.

Nice To Haves

Experience with an ATS, HRIS, or similar people systems; Teamtailor or Rippling experience is a plus.
Familiarity with project management and documentation tools such as ClickUp.
Mountain Time (MST) candidates are strongly preferred to provide coverage later in the business day.

Responsibilities

Own the full onboarding lifecycle from signed offer through Day 90, coordinating approximately 30–50 or more tasks per new hire.
Lead new-hire check-ins at one week, 30 days, 60 days, and 90 days, identifying concerns and opportunities to improve the employee experience.
Coordinate six-month employee surveys and conduct quarterly stay interviews, sharing actionable feedback and trends with HR and department leaders.
Collaborate with IT, HR, Talent Acquisition, and hiring managers to complete systems access, onboarding documentation, and employee information accurately and on time.
Partner with the Experience Coordinator to coordinate new-hire swag and personalized onboarding touchpoints.
Serve as the primary point of contact for new hires, providing communication, guidance, and support throughout onboarding.
Maintain accurate onboarding records, workflows, and documentation across Rippling, ClickUp, Notion, and other internal systems.
Identify onboarding gaps, streamline workflows, and implement improvements to efficiency, consistency, and the employee experience.
Track onboarding milestones, completion rates, and employee feedback to identify trends and improvement opportunities.
Support recruiting operations and hiring initiatives, including candidate communication, interview coordination, and applicant tracking.
Assist with proactive candidate sourcing, outreach, and pipeline development during high-volume hiring periods.
Progressively develop recruiting skills through resume screening, candidate sourcing, interviewing, and other hiring activities.