Talent Operations Specialist
About The Position
We are looking for a Talent Operations Specialist who is detail‑oriented, service‑focused, and proactive to join us in our Talent and Reward Operations team, based in our Atlanta, Georgia office. You will support core Talent Operations and employee lifecycle programs, with a strong focus on onboarding and employee support. Acting as a first point of contact, you will manage employee and manager inquiries, ensure accurate case documentation, and help deliver a smooth and engaging onboarding experience. This is a great opportunity for someone early in their career who enjoys working with people, solving problems, and improving processes. You will be working in a team that partners closely with Talent Partners, Global Compensation colleagues, and external service providers. The team focuses on delivering consistent, high‑quality Talent services and supporting employees across the United States, while continuously improving processes and overall employee experience.
Requirements
- Bachelor’s degree in human resources or related field
- 0-2+ years’ experience in customer service, operations, or Human Resources support
- Strong communication skills with a focused customer service mindset
- Ability to present information confidently and effectively to diverse audiences
- Highly organized and strong attention to detail
- Ability to manage multiple tasks and meet deadlines
Nice To Haves
- Experience supporting onboarding, training, or coordination activities
- Experience using Human Resources information systems or similar tools
- Exposure to employee support, case management, or service desk environments
- Experience working with sensitive or confidential information
- Interest in process improvement and operational efficiency
Responsibilities
- Resolve employee and manager inquiries and document cases accurately
- Support onboarding processes, including preboarding, communications, and new hire sessions
- Coordinate new hire orientation and onboarding activities
- Maintain knowledge resources and ensure content is accurate and up to date
- Support internship program administration and coordination
- Assist with immigration processes and job leveling activities
Benefits
- Hybrid-first approach to work
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
