Talent Acquisition Operations Specialist

Medavie
$61,221 - $76,526Hybrid

About The Position

As a national health solutions partner, Medavie puts people first in everything they do, including their team of 8,000+ professionals. Medavie creates industry-leading solutions in insurance, primary care, and emergency medical services that impact millions of lives in Canada each year. Their mission is to improve the wellbeing of Canadians. Medavie celebrates individuality and values the diverse perspectives and skills their employees contribute. They offer competitive pay, comprehensive benefits, opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is a place where employees can be their best selves, feel they belong, and achieve their full potential. This role supports domestic and international recruitment initiatives, focusing on candidate coordination and ensuring a seamless recruitment journey from first contact through successful relocation and settlement. The Specialist will support candidates with interview scheduling, documentation follow-up, guidance on licensure and immigration pathways, relocation planning, settlement preparation, and transition to employment in Canada. The role is centered on creating an outstanding candidate experience while keeping recruitment processes organized, efficient, and well-coordinated. The Specialist will work closely with internal and external partners, as well as candidates across multiple international regions and time zones, while operating within Canadian business hours. They will also help maintain clear workflows, internal guides, and candidate resources that create consistency across recruitment, relocation, settlement, and onboarding processes. The Talent Acquisition Operations Specialist acts as a Medavie ambassador, strengthening the employer brand and ensuring every candidate experiences a professional, supportive, and well-organized transition into their new role.

Requirements

  • Bachelor’s degree or diploma in Business, Human Resources, Administration, or a related field, or equivalent professional experience.
  • 3–5 years of experience in talent acquisition operations, recruitment coordination, HR operations, project support, or a similar role within a fast-paced environment.
  • Strong understanding of recruitment workflows, candidate lifecycle management, stakeholder coordination, and managing candidate pipelines across multiple hiring stages.
  • Experience developing process documentation, SOPs, workflows, and operational guides to improve efficiency, consistency, and candidate experience.
  • Strong proficiency in recruitment systems and operational tools such as Workday, LinkedIn Recruiter, ATS platforms, and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Comfortable navigating, implementing, and improving recruitment technologies, tracking systems, reporting tools, and process workflows to support operational excellence.
  • Strong writing, documentation, and presentation skills, with the ability to create clear resources and confidently lead webinars, information sessions, and candidate-facing presentations.

Nice To Haves

  • Experience supporting domestic and international recruitment processes, including relocation, settlement, onboarding, immigration, licensure, credential validation, or other complex hiring pathways is considered a strong asset.
  • Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Strong communication, relationship-building, and stakeholder management skills across internal and external partners.
  • Proactive mindset with strong accountability, ownership, problem-solving abilities, and a focus on candidate experience and continuous improvement.

Responsibilities

  • Coordinate end-to-end candidate communication throughout the recruitment, relocation, and settlement journey, ensuring timely follow-up, clear guidance, and a positive candidate experience.
  • Manage candidate applications, track pipeline progression, and maintain accurate recruitment data to support hiring decisions and workforce planning.
  • Schedule and manage interviews across multiple time zones while aligning candidates, hiring managers, and internal stakeholders to support an efficient hiring process.
  • Liaise with internal and external partners to support candidate relocation, settlement, and successful transition to living and working in Canada.
  • Develop and maintain clear recruitment workflows, internal guides, candidate resources, and operational documentation to support consistency and efficiency across talent acquisition activities.
  • Create and update standard operating procedures (SOPs), process handbooks, and tracking tools to ensure smooth execution of recruitment, relocation, and settlement processes.
  • Identify opportunities for process improvement, stronger organization, and operational efficiency to enhance team performance and candidate experience.
  • Maintain accurate records, monitor deadlines, and support alignment of recruitment activities with business priorities and workforce planning needs.
  • Collaborate with hiring leaders, HR Business Partners, and operational teams to support recruitment planning, hiring execution, and workforce needs.
  • Support domestic and international recruitment initiatives, including hiring campaigns, university roadshows, recruitment missions, and other talent attraction activities.
  • Deliver candidate information sessions, webinars, and recruitment presentations to provide clear guidance on recruitment processes, relocation pathways, and transition to living and working in Canada.
  • Support recruitment events and relationship-building efforts with universities, schools, event organizers, and industry partners to ensure successful recruitment initiatives and strong candidate engagement.

Benefits

  • Comprehensive health, vision, and dental plan that is 100% employer-paid from day one.
  • 100% employer-matched Defined Contribution Pension Plan.
  • Annual Incentive Bonus recognizing your contributions
  • Paid vacation, ability to purchase an additional week of vacation
  • Wellness benefits (Health Care Spending Account and Personal Wellness Account)
  • Fitness discounts
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