Talent Operations Analyst

Fisher Investments • Plano, TX

17d • Onsite

About The Position

As a Talent Operations Analyst, you will help manage and enhance the systems, processes, and programs that support global hiring. The role focuses on system administration, workflow and process improvements, vendor management, and project implementation. It is part of the Talent Attraction and Operations group, which supports hiring through marketing, operations, reporting, and technology. The position reports to the Talent Operations Team Leader.

The role supports applicant tracking system administration, evaluates workflows and system capabilities, leads technology projects and implementations, and partners with technology teams, vendors, and internal stakeholders to resolve issues and improve systems. It also translates business needs into system requirements and practical solutions, while building partnerships across Talent Acquisition and related teams.

Requirements

• At least 3 years of experience supporting technologies and/or extensive operational processes.
• Success managing projects, implementing process improvements, and coordinating deliverables.
• Strong problem-solving and troubleshooting skills, including investigating issues and identifying improvement opportunities.
• Strong written and verbal communication skills and a desire to educate and support others.
• Ability to work independently, exercise sound judgment, collaborate with teammates and stakeholders, and manage competing priorities.
• Curiosity, adaptability, and willingness to learn new systems, technologies, and processes.

Nice To Haves

• Experience with iCIMS and/or Workday ATS.

Responsibilities

• Support applicant tracking system (ATS) administration, including configuration, workflow updates, troubleshooting, and enhancements.
• Evaluate system capabilities and workflows to identify opportunities for automation, optimization, and improved performance.
• Lead technology projects and system implementations from planning through rollout, coordinating requirements, timelines, testing, training, and stakeholder communication.
• Partner with technology teams, third-party vendors, and internal stakeholders to investigate system issues, implement solutions, and support enhancements.
• Evaluate and recommend system and process improvements to enhance efficiency, data quality, and user experience.
• Understand business needs and translate them into system requirements, process changes, and practical technical solutions.
• Build partnerships across Talent Acquisition and related teams, manage multiple priorities, and drive work forward independently.

Benefits

• 100% paid medical, dental, and vision premiums for the employee and qualifying dependents.
• A 50% 401(k) match, up to the IRS maximum.
• 20 days of PTO and 10 paid holidays.
• Family Support programs, including 8-week Paid Primary Caregiver Leave, $10,000 fertility, family-forming, and hormonal health assistance, and backup child, adult, and elder care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed