Talent Mobility Specialist

Duolingo • Pittsburgh, PA

19h • $110,500 - $149,500

About The Position

Duolingo is hiring a Talent Mobility Specialist to manage the day-to-day operations of its Global Mobility program and help employees and candidates navigate immigration and relocation. The role manages immigration and mobility matters from initial assessment through completion, partners with candidates, employees (referred to as Duos), and cross-functional teams, and oversees external providers. It also improves policies, processes, and reporting to support compliant, competitive, and scalable programs as Duolingo grows globally.

The specialist administers relocation policies and packages; coordinates employment-based immigration cases; advises partners on timelines, risks, costs, and options; and supports candidates during the offer process. The role guides candidates and Duos through relocation and immigration, oversees domestic and international moves and business travel logistics, and monitors cases, work authorization expirations, and policy requirements. It maintains confidential records and uses case, spend, vendor, and feedback data to improve program performance. The specialist also develops policies, workflows, communications, self-service resources, and training, while keeping current with immigration, tax, and relocation developments.

The posted base salary range is $110,500–$149,500 USD, with equity compensation supplementing base salary. Salary depends on factors including experience, skills, and internal peer comparisons. Duolingo states that employee benefits support holistic well-being, but specific benefits are not listed in the posting.

Requirements

• At least 5 years of experience managing corporate immigration, global mobility, relocation, or related programs.
• Working knowledge of U.S. employment-based immigration processes and experience coordinating cases with outside immigration counsel.
• Experience managing domestic or international relocation cases and working with third-party mobility providers.
• Ability to clearly explain complex immigration and mobility requirements to employees, candidates, managers, and People partners.
• Strong case and project management skills, including the ability to manage multiple time-sensitive matters accurately and follow through.
• Sound judgment and discretion when handling confidential information and evolving regulatory requirements.
• Experience using case data, service metrics, and employee feedback to identify risks and improve programs.
• Strong cross-functional partnership skills and ability to recommend practical solutions in complex or ambiguous situations.

Nice To Haves

• Experience supporting immigration and mobility programs across multiple countries or regions.
• Experience designing or scaling immigration, relocation, or global mobility policies and processes.
• Experience managing immigration counsel, relocation providers, or other global mobility vendors.
• Familiarity with immigration or global mobility case-management technology and HR information systems.
• Experience supporting international transfers, permanent residency matters, or mobility-related tax and payroll coordination.

Responsibilities

• Own the day-to-day operations of the Global Mobility program.
• Administer relocation policies, packages, eligibility, and exceptions; make clear recommendations when requests fall outside policy.
• Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
• Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements; advise partners on timelines, risks, costs, and available options.
• Partner with Talent Acquisition during offers to explain relocation packages and answer candidate questions.
• Guide candidates and employees through immigration and relocation processes, explain packages, set expectations, coordinate milestones, and communicate throughout the transition.
• Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
• Oversee immigration counsel and relocation and tax vendors, including service delivery, SLAs/KPIs, costs, escalations, and performance; use data and employee feedback to hold partners accountable.
• Run business travel programs and onboarding-related logistics.
• Monitor case progress, work authorization expirations, and policy requirements; escalate risks and recommend actions.
• Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
• Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and employee feedback; use insights to inform workforce planning and program improvements.
• Develop and improve immigration and mobility policies, workflows, playbooks, communications, self-service resources, and training.
• Stay current on immigration and mobility developments, including regulatory and tax changes, market practices, and relocation trends, and apply that knowledge to keep the program compliant and competitive.

Benefits

• Base salary is supplemented by equity compensation.
• The company describes employee benefits as supporting holistic well-being; specific benefits are not enumerated in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed