Talent Mobility Specialist

Duolingo•Pittsburgh, PA

1d•$110,500 - $149,500

About The Position

Duolingo is hiring a Talent Mobility Specialist to operate and improve its global mobility program. The role manages immigration and relocation matters from initial assessment through completion, supports candidates and employees throughout their mobility journeys, and partners with Talent Acquisition, managers, People Business Partners, Legal, outside counsel, and vendors. The Specialist oversees external provider service delivery and uses case data and feedback to improve policies, processes, reporting, and the overall experience while keeping programs compliant, competitive, and scalable.

Requirements

5+ years of experience managing corporate immigration, global mobility, relocation, or related programs.
Working knowledge of U.S. employment-based immigration processes and experience coordinating cases with outside immigration counsel.
Experience managing domestic or international relocation cases and working with third-party mobility providers.
Ability to explain complex immigration and mobility requirements clearly to employees, candidates, managers, and People partners.
Strong case and project management skills, including managing multiple time-sensitive matters accurately and following through.
Sound judgment and discretion when handling confidential information and evolving regulatory requirements.
Experience using case data, service metrics, and employee feedback to identify risks and improve programs.
Strong cross-functional partnership skills and ability to recommend practical solutions in complex or ambiguous situations.

Nice To Haves

Experience supporting immigration and mobility programs across multiple countries or regions.
Experience designing or scaling immigration, relocation, or global mobility policies and processes.
Experience managing immigration counsel, relocation providers, or other global mobility vendors.
Familiarity with immigration or global mobility case-management technology and HR information systems.
Experience supporting international transfers, permanent residency matters, or mobility-related tax and payroll coordination.

Responsibilities

Own day-to-day operations of the Global Mobility program, including administering relocation policies, packages, eligibility, and exceptions, and providing recommendations for cases outside policy.
Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements; advise partners on timelines, risks, costs, and options.
Partner with Talent Acquisition during offers to explain relocation packages, answer candidate questions, and support recruiting efforts.
Guide candidates and employees through immigration and relocation processes, setting expectations, coordinating milestones, and communicating throughout the transition.
Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
Oversee immigration counsel, relocation vendors, and tax vendors, including service levels, performance metrics, costs, escalations, and performance accountability.
Run business travel programs and onboarding-related logistics, including related processes, communications, and vendor support.
Monitor case progress, work authorization expirations, and policy requirements; escalate risks and recommend actions.
Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and employee feedback; use the findings to inform workforce planning and program improvements.
Develop and improve immigration and mobility policies, workflows, playbooks, communications, self-service resources, and training.
Stay current on immigration and mobility regulations, tax developments, market practices, and relocation trends, and apply that knowledge to keep the program compliant and competitive.