Talent Manager (Administrative & Customer Support)

Robert Half•Chandler, AZ

28d

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services through telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They recruit, interview, and match skilled administrative and customer support professionals to client projects, contract assignments, and contract-to-full-time opportunities. They also manage ongoing engagements to provide outstanding service to clients and candidates, communicate with candidates and offer career guidance, and participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The position is based in Chandler, Arizona. Robert Half describes its workplace as offering career opportunities, earning potential, training, client relationship management tools, and advanced technology. The company also emphasizes social responsibility, inclusion, and community participation.

Requirements

At least two years of business development experience in a metrics-driven environment.
At least one year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
Knowledge of and familiarity with administrative and customer support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree.
At least one year of administrative or customer support experience.

Responsibilities

Negotiate and develop business with new and current clients.
Market services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments.
Recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements and provide outstanding customer service to clients and candidates.
Maintain ongoing communication with candidates and provide career guidance.
Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.

Benefits

Base salary and bonus pay for talent professional positions.
Group medical, vision, and dental insurance benefits.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to six weeks.
Short- and long-term disability coverage.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and varying with years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with an employer match of 100% on the first 3% of eligible employee contributions.
Training, client relationship management tools, and advanced technology.