Talent Manager (Administrative & Customer Support)
About The Position
Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market the company’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They recruit, interview, and match skilled administrative and customer support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities. They manage ongoing engagements to deliver outstanding service to clients and candidates, provide candidates with ongoing communication and career guidance, and participate in local trade association and networking events to increase the company’s presence in the local business community. The typical salary range is $70,304 to $87,000, negotiable depending on experience and location. The position is eligible for a bonus based on achievement of performance objectives. Robert Half describes a competitive benefits package and opportunities for training, career advancement, and the use of client relationship management tools and advanced technology.
Requirements
- At least 2 years of business development experience in a metrics-driven environment.
- At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
- Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
- Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
- Knowledge of and familiarity with administrative and customer support department operations.
- Positive attitude and engaging, businesslike approach.
Nice To Haves
- BA/BS degree preferred.
- At least 1 year of administrative or customer support experience preferred.
Responsibilities
- Negotiate and develop business with new and current clients.
- Market the company’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments.
- Recruit, interview, and match skilled administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
- Manage ongoing engagements to provide outstanding customer service to clients and candidates.
- Provide candidates with ongoing communication and career guidance.
- Participate in local trade association and networking events to increase the company’s presence in the local business community.
Benefits
- Performance-based bonus
- Medical, vision, and dental insurance
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental leave of up to 6 weeks
- Short- and long-term disability
- Paid time off for vacation, personal needs, and sick time
- Up to 17 days of Choice Time Off per calendar year for new hires, prorated based on hours worked per week
- Up to 11 paid holidays per calendar year
- 401(k) savings and investment plan or deferred compensation plan if eligible
- 100% employer match on the first 3% of eligible employees’ contributions
- Training and career advancement opportunities
- Client relationship management tools and advanced technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
