Talent Manager (Administrative & Customer Support)
About The Position
Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services through telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. The role also involves recruiting, interviewing, and matching administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities. Talent Managers manage ongoing engagements to provide outstanding service to clients and candidates, communicate with and guide candidates in their careers, and participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The position is based in San Francisco, California. The typical salary range is $70,304 to $87,000, negotiable depending on experience and location, with eligibility for a bonus based on performance objectives.
Requirements
- At least 2 years of business development experience in a metrics-driven environment.
- At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
- Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
- Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
- Knowledge and familiarity with administrative and customer support department operations.
- Positive attitude and an engaging, businesslike approach.
Nice To Haves
- BA/BS degree preferred.
- At least 1 year of administrative or customer support experience preferred.
Responsibilities
- Negotiate and develop business with new and current clients.
- Market services by telephone, video, and in-person meetings with hiring managers and decision-makers.
- Recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
- Manage ongoing engagements to provide outstanding customer service to clients and candidates.
- Provide ongoing communication and career guidance to candidates.
- Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.
Benefits
- Competitive benefits package
- Performance-based bonus eligibility
- Group medical, vision, and dental insurance
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental leave of up to 6 weeks
- Short- and long-term disability
- Paid vacation, personal needs, and sick time through Choice Time Off
- Up to 11 paid holidays per calendar year
- 401(k) savings and investment plan or deferred compensation plan, if eligible
- Employer match of 100% on the first 3% of eligible employee contributions
- Training, client relationship management tools, and advanced technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
