Talent Manager (Administrative & Customer Support)

Robert Half•Chandler, AZ

26d•Onsite

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. The role also involves recruiting, interviewing, and matching skilled administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities; managing engagements to provide outstanding service to clients and candidates; offering candidates ongoing communication and career guidance; and participating in local trade association and networking events to build Robert Half’s presence in the local business community.

Requirements

At least 2 years of business development experience in a metrics-driven environment.
At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
Knowledge of administrative and customer support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

BA/BS degree preferred.
At least 1 year of administrative or customer support experience preferred.

Responsibilities

Negotiate and develop business with new and current clients.
Market services to hiring managers and decision-makers by telephone, video, and in-person meetings.
Recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements and provide outstanding customer service to clients and candidates.
Provide ongoing communication and career guidance to candidates.
Participate in local trade association and networking events to increase the company’s local presence.

Benefits

Competitive benefits package, including group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability insurance.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked per week and years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
Training, client relationship management tools, and advanced technology.
Career advancement opportunities.