Talent Development Specialist

Equus•Waukesha, WI

About The Position

The Talent Development Specialist builds professional one-on-one relationships with clients to address barriers to obtaining and retaining employment. The role provides assessments, individualized support, case management, referrals, follow-up, and accurate documentation of client eligibility, participation, contacts, and activities. The Specialist also supports participant attendance and ensures participants follow planned activities under the funding agency contract. The position manages job-preparation workshops at the Centers, ensuring that curriculum is business-driven and well-presented, participation is satisfactory, next steps are clear, and workshops produce tangible outcomes. In collaboration with the business services team, the Specialist identifies available jobs and qualifications and aligns workshops and training with jobseekers’ needs. The role also contributes to professional development, operational improvements, compliance, and general Center coverage and support.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of Microsoft Office and Google Docs.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide range of occupations and career paths.
Customer service experience.
Ability to maintain flexibility as contract or contractor needs require.
Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.

Nice To Haves

Knowledge of occupations and career paths in the healthcare field.

Responsibilities

Build professional one-on-one relationships with clients to address challenges that hinder obtaining and retaining employment.
Provide assessments, individualized attention, coordination, case management, and follow-up.
Complete, collect, and maintain required eligibility, participation, contact, and activity documentation, including detailed case notes and post-placement contracts when required.
Maintain an organized client database and ensure participants follow planned activities outlined in the funding agency contract.
Provide individualized work assessments and refer clients to community or social service agencies when needed.
Develop solutions to participant attendance problems.
Manage Center job-preparation workshops to ensure business-driven curriculum, high-quality presentation, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs and qualifications and determine suitable workshops and training for jobseekers.
Participate in training, capacity-building, and professional development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed, including support for compliance-driven standards.
Perform other tasks and duties reasonably related to the role.