Talent Development Specialist

Equus•Racine, WI

About The Position

Build professional one-on-one relationships with clients to help address barriers to obtaining and retaining employment. The role includes assessment, individualized support, coordination, case management, and follow-up. Maintain accurate participant records and documentation, support eligibility and participation requirements, and ensure participants follow activities established in agreements with funding agencies. Manage job-preparation workshops at the Centers, ensuring business-driven content, high-quality presentation, participant engagement, clear next steps, and tangible outcomes. Collaborate with the business services team to understand available jobs and required qualifications, and to identify workshops and training that prepare jobseekers for those positions. Participate in training, capacity building, and professional development; work with leadership to identify operational challenges and implement process improvements; provide operational coverage and compliance support as needed. Other reasonably related duties may be assigned.

Requirements

  • Demonstrated ability to adapt to changing contract requirements and evolving business needs.
  • Proficiency with Microsoft Office Suite and Google Workspace applications.
  • Strong organizational skills, including the ability to prioritize tasks and maintain accurate documentation of client interactions and site visits.
  • Excellent telephone, computer, written, and verbal communication skills.
  • Leadership capabilities and ability to succeed in dynamic environments with multiple stakeholders, changing priorities, and diverse objectives.
  • Broad understanding of career pathways, occupational trends, and workforce development opportunities.
  • A bachelor’s degree in education, social services, healthcare, communications, or a related field is preferred; equivalent experience may be substituted.
  • At least two years of experience in career advising and workforce development, workshop facilitation, curriculum development, public speaking, or related areas is preferred.

Nice To Haves

  • Bachelor’s degree in education, social services, healthcare, communications, or a related field.
  • At least two years of experience in career advising and workforce development, workshop facilitation, curriculum development, public speaking, or related areas.

Responsibilities

  • Build one-on-one working relationships with clients to address barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
  • Provide consistent and comprehensive case management and follow-up.
  • Ensure required documentation is completed and received; maintain an organized client database and detailed records of client contacts and site visits.
  • Ensure participants follow through with planned activities outlined in contracts with funding agencies.
  • Assess participants’ work-related needs and refer them to appropriate community or social service agencies when needed.
  • Complete eligibility and participation documentation accurately.
  • Document participant contacts and activities in case notes and complete post-placement contacts as required by the applicable contract.
  • Develop solutions to participant attendance problems.
  • Manage job-preparation workshops to provide business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
  • Work with the business services team to identify available jobs, qualifications, and suitable workshops or training for jobseekers.
  • Participate in training, capacity building, and professional development.
  • Work with leadership to identify operational challenges and design and implement process improvements.
  • Provide operational support and coverage as needed.
  • Support compliance-driven operational standards.
  • Perform other duties reasonably related to the role.

Benefits

  • Extensive learning opportunities
  • Networking programs
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