Talent Development Partner
About The Position
The Talent Development Partner (TDP) serves as the primary connection between Store Operations and the Talent Development team. The role creates and delivers engaging learning experiences for store team members in assigned areas, providing training in basic and advanced skills and leadership development. The TDP also advises and supports store management on staffing issues. The position partners with Store Operations, HR, and other Store Support Center teams to identify learning needs, align programs with business goals, and support effective communication and delivery. It manages area training needs, coordinates training schedules and locations, facilitates live and virtual sessions, and evaluates participants’ completion of training. The TDP maintains accurate training records and may support learning technology projects or system transitions. The role regularly travels to assigned locations and may travel beyond the assigned area to support companywide training initiatives. It requires reporting to and working from the assigned office location on a regular basis. The work environment is typical of an office.
Requirements
- Associate’s degree or equivalent from a two-year college.
- 3–5 years of store experience at the department management level or higher.
- Management-level knowledge of store operations specific to Heritage Grocers Group brands: Cardenas, Tony’s, El Rancho, or Los Altos Ranch Markets.
- Ability to report to and work from the assigned office location on a regular basis.
- Ability to sit, stand, and use hands to handle objects, tools, or controls; close vision and ability to adjust focus; and ability to lift up to 15 lbs.
Nice To Haves
- Previous training experience or certification.
- Proficiency with Microsoft Office and HRIS or learning management systems.
- Bilingual Spanish and English.
Responsibilities
- Partner with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery.
- Provide periodic guidance to Store Administrators about duties, expectations, program updates, and company news.
- Execute customer service training initiatives and recognition programs.
- Manage training needs for assigned areas.
- Schedule and coordinate store operations training, including dates, times, and locations.
- Facilitate live and virtual training sessions to reinforce key behaviors, competencies, and operational initiatives.
- Participate in district and Store Administrator calls to share updates, gather team member feedback, and represent the Talent Development function.
- Determine whether participants have satisfactorily completed training programs and recommend remedial training needs.
- Support future learning technology projects or system transitions to improve delivery and team member engagement.
- Update training records weekly in the learning management system or other tracking systems or files.
- Perform administrative duties to ensure training records are accurate and up to date.
- Communicate professionally and effectively, verbally and in writing.
- Travel regularly to assigned locations and be available to travel beyond the assigned area for companywide training initiatives.
- Maintain a high level of work quality, attendance, and appearance, and demonstrate professionalism, teamwork, and a constructive attitude.
- Follow local, federal, and state laws, as well as company policies, procedures, and practices.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
