Talent Development Partner - Nevada
About The Position
The Talent Development Partner (TDP) serves as the primary connection between Store Operations and the Talent Development team. The TDP creates and delivers engaging learning experiences for store team members in assigned areas, delivering basic-skills, advanced-skills, and leadership-development programs to associates at all levels. The role also advises and supports store management on staffing issues. The position partners across Store Operations, HR, and Store Support Center teams to identify learning needs, align training with business goals, and ensure effective communication and delivery. It manages and coordinates area training, facilitates live and virtual sessions, supports training records and learning systems, and travels regularly to assigned locations and, as needed, beyond the assigned area for companywide training initiatives. The work environment is typical of an office, and the position requires regular reporting to and work from the assigned office location.
Requirements
- Associate's degree (A.A.) or equivalent from a two-year college.
- 3–5 years of store experience at department management level or higher.
- Management-level knowledge of store operations specific to Heritage Grocers Group brands: Cardenas, Tony's, El Rancho, or Los Altos Ranch Markets.
- Ability to sit, stand, and use hands to handle objects, tools, or controls; close vision and ability to adjust focus; and ability to lift up to 15 lbs.
- Ability to report to and work from the assigned office location on a regular basis, subject to applicable laws and reasonable accommodation requirements.
Nice To Haves
- Previous training experience or certification.
- Proficiency with Microsoft Office and HRIS or learning management systems.
- Bilingual Spanish and English.
Responsibilities
- Partner with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery.
- Provide periodic guidance to Store Administrators on duties, expectations, program updates, and company news.
- Execute customer service training initiatives and recognition programs.
- Manage training needs for assigned areas.
- Schedule and coordinate store-operations training, including dates, times, and locations.
- Facilitate live and virtual training sessions to reinforce key behaviors, competencies, and operational initiatives.
- Participate in district and Store Administrator calls to share updates, gather team member feedback, and represent the Talent Development function.
- Determine whether participants satisfactorily complete training programs and recommend remedial training as needed.
- Support future learning technology projects or system transitions to improve delivery and team member engagement.
- Update training records weekly in the learning management system or other tracking systems or files.
- Perform administrative duties to keep training records accurate and up to date.
- Communicate professionally and effectively, verbally and in writing.
- Travel regularly to assigned locations and be available to travel beyond the assigned area to assist with companywide training initiatives.
- Maintain a high level of work quality, attendance, and appearance, and demonstrate professionalism in communication, attitude, and teamwork.
- Adhere to applicable local, federal, and state laws and Company policies, procedures, and practices.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
