Talent Development Partner

Heritage Grocers Group•Ontario, CA

6d•Onsite

About The Position

The Talent Development Partner (TDP) serves as the primary connection between Store Operations and the Talent Development team. The TDP creates and delivers engaging learning experiences for store team members in assigned areas, delivering training programs to associates at all levels, including basic and advanced skills and leadership development. The role also advises and supports store management on staffing issues. The TDP partners with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery. The role manages training needs across assigned areas, coordinates training logistics, facilitates live and virtual sessions, supports customer service training and recognition programs, and maintains accurate training records. It regularly travels to assigned locations and may travel beyond the assigned area to support companywide training initiatives. The assigned office location is the regular work base, and the work environment is typical of an office. The stated pay scale is $70,304K–$75K; individual pay depends on factors including skills, experience, education, and training.

Requirements

Associate’s degree or equivalent from a two-year college.
3–5 years of store experience at department management level or higher.
Management-level knowledge of store operations specific to Heritage Grocers Group brands (Cardenas, Tony’s, El Rancho, or Los Altos Ranch Markets).
Ability to report to and work from the assigned office location regularly.
Ability to sit and stand, use hands to handle objects, tools, or controls, and meet close-vision and focus-adjustment requirements.
Ability to lift up to 15 lbs.

Nice To Haves

Previous training experience or certification.
Proficiency with Microsoft Office and HRIS or learning management systems.
Bilingual Spanish and English.

Responsibilities

Partner with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery.
Provide periodic guidance to Store Administrators on duties, expectations, program updates, and company news.
Execute customer service training initiatives and recognition programs.
Manage training needs for assigned area(s).
Schedule and coordinate store-operations training, including dates, times, and locations.
Facilitate live and virtual training sessions as needed to reinforce key behaviors, competencies, and operational initiatives.
Participate in district and Store Administrator calls to share updates, gather team member feedback, and represent the Talent Development function.
Determine participants’ satisfactory completion of training programs and recommend remedial training needs.
Support future learning technology projects or system transitions to improve delivery and team member engagement.
Update training records weekly in the learning management system or other tracking systems or files.
Perform administrative duties to keep training records accurate and up to date.
Communicate professionally and effectively, verbally and in writing.
Travel regularly to assigned locations and be available to travel beyond the assigned area for companywide training initiatives.
Demonstrate high-quality work, attendance, and appearance, and professionalism in communication, attitude, and teamwork.
Adhere to applicable laws and company policies, procedures, and practices.
Perform other duties as assigned.