Talent Development Partner - Nevada

Heritage Grocers Group•Las Vegas, NV

6d•Onsite

About The Position

The Talent Development Partner (TDP) is the primary connection between Store Operations and the Talent Development team. The TDP creates and delivers engaging learning experiences for store team members in assigned areas, providing training in basic and advanced skills as well as leadership development. The role also advises and supports store management on staffing issues. The position partners with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align learning programs with business goals, and support effective communication and delivery. It coordinates and delivers store-operations training, monitors completion and training records, and contributes to learning technology projects and companywide training initiatives. The position requires regular travel to assigned locations and the ability to report to and work from the assigned office location on a regular basis. The work environment is typical of an office. The employee must be able to sit, stand, handle objects, tools, or controls, use close vision and adjust focus, and lift up to 15 pounds. Requirements may be modified to accommodate individuals with disabilities, subject to applicable laws and reasonable accommodation requirements.

Requirements

Associate's degree (A.A.) or equivalent from a two-year college.
3–5 years of store experience at department management level or higher.
Management-level knowledge of store operations specific to Heritage Grocers Group brands (Cardenas, Tony's, El Rancho, or Los Altos Ranch Markets).
Ability to report to and work from the assigned office location on a regular basis.
Ability to sit, stand, use hands to handle objects, tools, or controls, perform tasks requiring close vision and adjustment of focus, and lift up to 15 pounds.

Nice To Haves

Previous training experience or certification.
Proficiency with Microsoft Office and HRIS or learning management systems.
Bilingual in Spanish and English.

Responsibilities

Partner with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery.
Provide periodic guidance to Store Administrators about their duties, expectations, program updates, and company news.
Execute customer service training initiatives and recognition programs.
Manage training needs for assigned areas.
Schedule and coordinate store-operations training, including dates, times, and locations.
Facilitate live and virtual training sessions as needed to reinforce key behaviors, competencies, and operational initiatives.
Participate in district and Store Administrator calls to share updates, gather team member feedback, and represent the Talent Development function.
Determine whether participants have satisfactorily completed training programs and recommend remedial training as needed.
Support future learning technology projects or system transitions to improve delivery and team member engagement.
Update training records weekly in the learning management system or other tracking systems or files, and perform administrative duties to keep records accurate and current.
Communicate professionally and effectively verbally and in writing.
Travel regularly to assigned locations and be available to travel beyond the assigned area to assist with companywide training initiatives.
Demonstrate high-quality work, attendance, and appearance, and professionalism in communication, attitude, and teamwork with customers, peers, and management.
Adhere to applicable local, federal, and state laws and Company policies, procedures, and practices.
Perform other duties as assigned.