Talent Advisor

Surge Staffing • Cartersville, GA

1d

About The Position

Surge Staffing is hiring a high-energy, hardworking Talent Advisor with a positive attitude, personable manner, and good phone voice. This is a permanent, full-time internal position. The role combines customer service, sales, recruiting, candidate matching, business development, and administrative support. The Talent Advisor serves as a professional liaison between clients and temporary associates, helps fulfill client orders, and supports branch growth, profitability, and service quality.

Surge Staffing is an equal opportunity employer. Qualified applicants receive consideration without regard to protected characteristics. The company is committed to access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment and its services, programs, and activities.

Requirements

• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous supervisory or leadership experience is a plus.
• Previous experience in sales, human resources, or a service industry is recommended.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit, interview, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs strategically and successfully.
• Help develop business leads and retain current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls to ensure customer service quality and outside sales calls to develop new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED