Talent Advisor
About The Position
Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, candidate placement, client relationship development, and administrative support. The Talent Advisor serves as a professional liaison between clients and temporary associates, matching candidates’ skills to client hiring needs while supporting branch growth and profitability. The position includes recruiting, interviewing, training, and retaining temporary associates; developing business leads and retaining clients; making service and outside sales calls; presenting Surge Staffing’s products and services; and managing marketing programs for the assigned branch. The Talent Advisor also addresses complaints and operational issues and supports quality performance and job satisfaction.
Requirements
- At least one year of sales experience.
- High school diploma required; equivalent work experience or education is also noted as preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
- Ability to travel to various locations and customer sites as needed, with reliable transportation.
- Ability to work independently and in a group setting.
- Sales-minded, team-oriented, and exceptionally calm under pressure.
Nice To Haves
- Previous experience in a supervisory or leadership role.
- Staffing industry experience.
- Previous experience in sales, human resources, or a service industry.
Responsibilities
- Deliver excellent customer service to clients and temporary associates.
- Search resumes and use established candidate pools and staffing or job-board resources to fulfill client orders promptly.
- Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
- Match employee skill sets to customers’ hiring needs.
- Assist with developing business leads and retaining current clients.
- Serve as a professional and reliable liaison between temporary associates and clients.
- Maximize billable hours to increase market share and branch profits.
- Perform administrative tasks that support quality performance.
- Conduct service calls and outside sales calls to ensure customer service and develop new business partnerships and customers.
- Present customers with additional Surge Staffing products and services.
- Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
- Develop business partnerships through customer service and customer development and retention strategies.
- Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
- Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
