Talent Advisor

Surge Staffing•Lakeland, FL

About The Position

Surge Staffing is hiring a high-energy, work-ethic-driven Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative support to meet client staffing needs and support branch growth. The schedule is Monday through Friday, 8 a.m. to 5 p.m. No staffing experience is necessary, though the description lists at least one year of sales experience as a requirement and strongly prefers staffing industry experience.

Requirements

At least one year of sales experience.
High school diploma required; equivalent work experience or education is noted as greatly preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
Ability to travel to various locations and customer sites as needed, with reliable transportation.
Ability to work effectively and efficiently both independently and as part of a group.
Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

Previous experience in a supervisory or leadership role.
Staffing industry experience, which is strongly preferred.
Previous experience in sales, human resources, or a service industry.

Responsibilities

Deliver excellent customer service to clients and temporary associates.
Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
Match employee skill sets strategically to customers’ hiring needs.
Help develop business leads and retain current clients.
Serve as a professional and reliable liaison between temporary associates and clients.
Maximize billable hours to increase market share and branch profits.
Perform administrative tasks that support quality performance.
Conduct service calls and outside sales calls to support customer service and develop new business partnerships.
Present customers with additional Surge Staffing products and services.
Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
Build business partnerships through customer service and customer development and retention strategies.
Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.