Talent Advisor
About The Position
Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, recruiting, sales, and administrative work to support clients and temporary associates and to help grow branch business. The position requires at least one year of sales experience; no staffing experience is required, though staffing industry experience is strongly preferred. The Talent Advisor recruits, interviews, trains, and supports temporary associates; matches candidates’ skills to client hiring needs; and serves as a professional liaison between clients and associates. The role also supports business development and client retention through sales calls, marketing programs, customer service, and presentation of Surge Staffing products and services. The position includes administrative tasks and resolving issues involving customers, associates, and other personnel.
Requirements
- At least one year of sales experience.
- High school diploma required; equivalent work experience or education is also noted as greatly preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
- Ability to travel to various locations and customer sites as needed, with reliable transportation.
- Ability to work effectively and efficiently independently and in a group setting.
- Sales-minded, team-oriented, and exceptionally calm under pressure.
Nice To Haves
- Previous experience in a supervisory or leadership role.
- Staffing industry experience.
- Previous experience in sales, human resources, or a service industry.
Responsibilities
- Deliver excellent customer service to clients and temporary associates.
- Search resumes and use candidate pools and staffing or job-board resources to fulfill client orders promptly.
- Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
- Match employee skill sets strategically to customers’ hiring needs.
- Assist with developing business leads and retaining current clients.
- Serve as a professional and reliable liaison between temporary associates and clients.
- Maximize billable hours to increase market share and branch profits.
- Perform administrative tasks that support quality performance.
- Conduct service calls and outside sales calls to support customer service and obtain new business partnerships and customers.
- Present customers with additional Surge Staffing products and services.
- Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
- Build business partnerships through customer service and customer development and retention strategies.
- Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
- Troubleshoot and resolve complaints or problems involving temporary associates, customers, and other personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
