Talent Advisor

Surge Staffing • Florence, KY

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About The Position

Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative work to support clients and temporary associates and to help grow the assigned branch. The Talent Advisor serves as a professional liaison between associates and clients, matches candidates to customer hiring needs, supports business development and client retention, and works to maximize billable hours and branch profits. The position may require travel to customer sites and other locations.

Requirements

• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded and team-oriented, with the ability to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets strategically to customers’ hiring needs.
• Help develop business leads and retain current clients.
• Act as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls to ensure quality customer service and outside sales calls to develop new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, or other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED