Talent Advisor

Surge Staffing • Florence, KY

2d

About The Position

Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, recruiting, sales, and administrative support. The Talent Advisor serves as a liaison between clients and temporary associates, helps fulfill client staffing orders, develops business relationships, and supports branch performance.

Requirements

• At least one year of sales experience.
• High school diploma required, or equivalent work experience or education preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fulfill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Help develop business leads and retain current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to maintain service quality and develop new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop strong business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
• Troubleshoot and resolve issues or complaints involving temporary associates, customers, or other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED