Talent Advisor

Surge Staffing • Louisville, KY

9d • $20 - $22

About The Position

Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative work to support clients and temporary associates and contribute to branch performance. The posting describes this as an entry-level customer service and sales opportunity, but requires at least one year of sales experience.

The Talent Advisor finds and interviews candidates, matches their skills to client hiring needs, and supports associates through training, coaching, and problem resolution. The role also develops business leads, maintains client relationships, conducts service and outside sales calls, promotes Surge Staffing services, and carries out marketing programs for the assigned branch. Travel to various locations and customer sites may be required.

Surge Staffing is an equal opportunity employer and states that it provides reasonable accommodation for individuals with disabilities in employment, services, programs, and activities.

Requirements

• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Staffing industry experience.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers' hiring needs.
• Assist in developing business leads and retaining current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to maintain customer service and obtain new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED