Talent Advisor

Surge Staffing•Millbrook, AL
•$18 - $23

About The Position

Surge Staffing is hiring a high-energy Talent Advisor for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative work to support clients and temporary associates. The Talent Advisor helps fulfill client staffing orders, builds and retains business relationships, and supports the performance and satisfaction of temporary associates. Candidates should have at least one year of sales experience. Staffing industry experience is strongly preferred, and supervisory or leadership experience is a plus.

Requirements

  • At least one year of sales experience.
  • High school diploma required; equivalent work experience or education is also noted as preferred.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
  • Ability to travel to various locations and customer sites as needed; reliable transportation is required.
  • Ability to work effectively and efficiently independently and in a group setting.
  • Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

  • Previous experience in a supervisory or leadership role.
  • Staffing industry experience, strongly preferred.
  • Previous experience in sales, human resources, or a service industry.

Responsibilities

  • Deliver excellent customer service to clients and temporary associates.
  • Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
  • Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
  • Match employee skill sets to customers’ hiring needs.
  • Assist with developing business leads and retaining current clients.
  • Serve as a professional and reliable liaison between temporary associates and clients.
  • Maximize billable hours to increase market share and branch profits.
  • Perform administrative tasks that support quality performance.
  • Conduct service calls to support customer service and outside sales calls to obtain new business partnerships and customers.
  • Present customers with additional Surge Staffing products and services.
  • Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
  • Develop business partnerships through exceptional customer service and customer development and retention strategies.
  • Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
  • Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.
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