Talent Acquisition Specialist
About The Position
The Talent Acquisition Specialist attracts, sources, assesses, and retains candidates for contact center roles across multiple industries. The role involves reviewing applications, building candidate pipelines through recruiting resources and community partnerships, and representing Teleperformance professionally to candidates. The specialist prescreens applicants, schedules and conducts interviews, administers pre-employment assessments and checks, reviews new-hire paperwork, communicates offers and orientation details, and maintains recruiting reports and data. The position also requires supporting other functions as directed and working effectively as a team player in a fast-paced, high-energy, change-oriented environment.
Requirements
- At least 2 years of recruiting and interviewing experience in a high-volume setting.
- Excellent customer service skills and ability to build rapport with employees, management, and vendors.
- Excellent verbal and written communication skills.
- Ability to learn quickly and solve problems quickly.
- Ability to multitask.
- Proficiency in Microsoft Office Suite products.
- Ability to think innovatively about recruiting and the overall employee experience.
- Excellent attendance history.
- Must pass background and drug tests.
Nice To Haves
- 3 years of recruiting and interviewing experience in a high-volume setting preferred.
- Bilingual English/Spanish preferred.
- Previous call center experience preferred.
Responsibilities
- Review and monitor employment applications for contact center employees.
- Maintain relationships with appropriate recruiting resources.
- Participate in offsite hiring events.
- Develop community partnerships to increase the candidate pipeline.
- Represent Teleperformance professionally and accurately to candidates.
- Prescreen applicants, schedule interviews, and conduct interviews.
- Conduct pre-employment testing, reference checks, and background checks.
- Review and audit new-hire paperwork for completion and accuracy.
- Communicate employment offers and orientation information to new employees.
- Maintain recruiting reports and data, including interview-to-hire ratios and recruiting resource data.
- Assist with other functions as required by the supervisor.
- Work as a team player in a fast-paced, high-energy, change-oriented environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
