Talent Acquisition Operations Excellence Leader
About The Position
We are looking for a talented Talent Acquisition Operations Excellence Leader to join our team. The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time. In this role, you will make an impact by driving operational excellence across Talent Acquisition by optimizing processes, governance, and service delivery outcomes. You will lead continuous improvement initiatives that enhance efficiency, quality, compliance, and scalability across recruiting operations. You will partner with HR leaders, business stakeholders, and external providers to strengthen Talent Acquisition capabilities and support strategic priorities. You will develop and monitor performance metrics that enable data-driven decisions and measurable business impact. You will champion innovative solutions and emerging technologies to improve recruiting effectiveness and operational performance. You will guide cross-functional projects from planning through execution, ensuring successful delivery of key initiatives on time and within scope. You will foster a culture of knowledge sharing, best practice adoption, and continuous learning across Talent Acquisition teams. You will enhance hiring manager, candidate, and Talent Acquisition team experiences through process improvements that increase effectiveness and satisfaction.
Requirements
- Demonstrated ability to lead Talent Acquisition operations, HR process improvement, or related functions while driving measurable business results.
- Strong expertise in change management, data analytics, and process optimization, with the ability to translate insights into scalable solutions.
- Proven capability to influence stakeholders, build collaborative partnerships, and communicate effectively across all organizational levels.
- A strategic and innovative mindset with the ability to identify opportunities, solve complex challenges, and adapt to evolving business needs.
- Strong business acumen combined with a global perspective, commitment to inclusion, and a focus on continuous improvement and operational excellence.
- Serve as a subject matter expert in Talent Acquisition operations, leveraging industry trends, technology advancements, and best practices to improve organizational effectiveness.
- Champion the responsible use of AI within Talent Acquisition Operations to support innovation, efficiency, and informed decision-making.
- Utilize data analytics, visualization, and business insights to evaluate performance, identify improvement opportunities, and measure organizational impact.
- Strengthen operational standards through effective management of policies, processes, systems, tools, supplier partnerships, and service level expectations.
- Lead the design and delivery of training, capability-building, and change management initiatives that support adoption and long-term success.
- Demonstrate strong collaboration, adaptability, communication, and stakeholder management skills while working across diverse teams and global environments.
- Foster a culture of innovation, continuous improvement, and operational discipline that enhances experiences for hiring managers, candidates, and Talent Acquisition team members.
Nice To Haves
- Certifications in process improvement methodologies such as Six Sigma are highly desirable.
- Preferred experience applying process excellence methodologies, including Six Sigma, Lean, or similar frameworks, to drive sustainable improvements.
- Preferred proficiency in leveraging digital technologies and business applications to optimize work processes and support strategic Talent Acquisition objectives.
Responsibilities
- Drive operational excellence across Talent Acquisition by optimizing processes, governance, and service delivery outcomes.
- Lead continuous improvement initiatives that enhance efficiency, quality, compliance, and scalability across recruiting operations.
- Partner with HR leaders, business stakeholders, and external providers to strengthen Talent Acquisition capabilities and support strategic priorities.
- Develop and monitor performance metrics that enable data-driven decisions and measurable business impact.
- Champion innovative solutions and emerging technologies to improve recruiting effectiveness and operational performance.
- Guide cross-functional projects from planning through execution, ensuring successful delivery of key initiatives on time and within scope.
- Foster a culture of knowledge sharing, best practice adoption, and continuous learning across Talent Acquisition teams.
- Enhance hiring manager, candidate, and Talent Acquisition team experiences through process improvements that increase effectiveness and satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
