Talent Acquisition Manager, Creative and Digital Marketing

Morgan Street•Chicago, IL

1d•Hybrid

About The Position

The Talent Acquisition Manager for Creative roles is a subject matter expert for tms creative business areas and manages full-cycle recruitment across all levels. Reporting to the Global Director of Talent Acquisition, this individual partners with creative business leaders to provide strategic talent acquisition guidance, counsel, and execution aligned with broader TA and People objectives. The role also supports hiring across other tms business functions and contributes to the wider TA team. It is an individual-contributor position with no direct reports and requires onsite attendance two days per week at the Chicago location. The role recruits permanent and some freelance talent across creative and other business functions, including account management, project management, brand partnerships, digital experience strategy, sourcing, supply chain, and digital/technology. It uses recruiting metrics, dashboards, predictive analytics, and forecasting to inform decisions, improve hiring outcomes, and support proactive workforce planning. The manager co-leads the early-career internship hiring program, leads strategic TA projects, advises and coaches hiring managers, champions inclusive recruiting, builds external talent partnerships, and represents tms in the external talent market. The position also collaborates with marketing teams on employer branding and maintains recruiting trackers, reports, ATS accuracy, candidate communications, and interview coordination.

Requirements

Eight years of expertise in marketing agency recruitment, with a record of hiring talent across creative disciplines.
Proven experience delivering high-volume recruitment solutions in digital, marketing, or creative industries.
Experience managing end-to-end recruitment, from job description creation through offer acceptance, while handling administrative responsibilities.
Experience using hiring metrics and talent acquisition dashboards to make data-informed decisions and improve recruitment efficiency.
Experience developing and executing sourcing strategies for creative talent, including designers, copywriters, and art directors.
Knowledge and experience applying diversity and inclusion principles to recruitment and selection.
Ability to ensure engaging and inclusive candidate and hiring manager experiences.
Project management or leadership experience on project work.
Clear communication skills, including meeting follow-up, setting realistic deliverable timelines, and providing proactive updates.
Exceptional communication and stakeholder management skills, with the ability to influence peers, senior leaders, and hiring managers.
Strategic mindset and experience developing and evolving talent plans and recruitment strategies.
Proactive and adaptable approach to managing internal and external stakeholder expectations.

Nice To Haves

Experience in early-career campus and internship hiring.

Responsibilities

Manage the end-to-end recruitment process for creative roles, providing a high-quality experience for candidates and hiring managers.
Recruit across creative roles such as Creative Production Artist, Senior Copywriter, Associate Creative Director (Copy & Art), Digital Content Supervisor, Print Specialist, Creative Director, Senior Art Director, Motion Designer, Graphic Designer, and Associate Toy Designer, as well as account management and other business functions.
Deliver permanent and some freelance recruitment across account management, project management, creative, brand partnerships, digital experience strategy, sourcing, supply chain, and digital/technology functions.
Use recruitment metrics to assess and improve performance, including pipeline conversion, sourcing success rate, offer acceptance rate, candidate experience, quality of hire, diversity hiring metrics, and time to fill/hire.
Leverage talent acquisition dashboards, predictive analytics, forecasting, and real-time data to support decision-making and proactive workforce planning.
Co-lead the early-career campus internship hiring program and develop initiatives to attract emerging creative talent.
Lead strategic talent acquisition projects with the global TA team, applying market knowledge to develop hiring strategies for creative roles.
Advise hiring managers and design recruitment strategies aligned with business objectives.
Coach hiring managers on candidate selection, engagement, interviewing, and inclusive hiring practices.
Use data and market insights to influence hiring decisions and guide business leaders.
Champion diversity, equity, and inclusion by supporting inclusive recruitment, engaging diverse talent pools, and using non-traditional hiring pipelines.
Collaborate with marketing teams to align recruitment with brand and social media strategies and strengthen employer branding.
Build and manage relationships with recruitment agencies, talent networks, and industry organizations to enhance talent pipelines and support timely, high-quality hiring.
Represent tms at industry events, talent acquisition forums, and DEI initiatives, acting as a brand ambassador and sharing insights to improve hiring practices.
Maintain recruitment trackers, generate reports, ensure ATS accuracy, communicate with candidates, and coordinate interviews.