Tailor

Penney OpCo LLC•Atlanta, GA
•Onsite

About The Position

The Fitter/Tailor contributes to Brooks Brothers customer relationships by delivering quality garments. As a member of the Alterations department, the role provides expert alterations and fabric expertise in a timely manner while delivering outstanding customer service. The Fitter/Tailor reports to the Store Manager.

Requirements

  • At least 5 years of tailoring experience.
  • Knowledge of clothing and shirt construction and fabrics.
  • Scheduling flexibility to work days, nights, weekends, and holidays as required by business needs.
  • Ability to communicate with customers on the sales floor.
  • Ability to lift 5–10 pounds consistently.
  • Ability to sit for long periods.
  • Ability to perform repetitive motions with hands, arms, legs, and feet.
  • Ability to lift, balance, stoop, and handle materials.
  • Ability to use hands and arms constantly to handle, install, position, manipulate, and move materials.
  • Ability to see details at close and distant range, perceive color and peripheral vision, and adjust focus.

Nice To Haves

  • Previous experience in a retail environment or custom clothing sales.
  • Proficiency in special order tools, fabrics, and programs.

Responsibilities

  • Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
  • Sew, measure, hem, and fit garments to customer needs using Brooks Brothers-approved methods and specifications.
  • Use Brooks Brothers systems to meet productivity goals.
  • Provide high-quality work and customer service within established call dates.
  • Repair or replace defective garment parts, including pockets, zippers, buttons, and linings.
  • Follow company best practices, policies, procedures, and associate policies in the Associate Handbook.
  • Help maintain a clean, neat, and organized store environment.
  • Work with the store team to ensure seamless workflow.
  • Represent the brand and adhere to its code of conduct, dress code, and service expectations.
  • Model the company values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Benefits

  • Medical, dental, and vision benefits, if eligible.
  • Term life insurance, if eligible.
  • Paid vacation and holidays, if eligible.
  • 401(k) with company match, if eligible.
  • Associate discount on Catalyst Brands merchandise.
  • Additional compensation for store hourly associates scheduled to work on a designated holiday.
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