Seamstress/Tailor

The Mall at Johnson City•Johnson City, TN

3d•Onsite

About The Position

The Seamstress/Tailor supports Buckle’s mission to create an enjoyable shopping experience by completing alterations on store merchandise, including hemming jeans and pants. The role performs alterations to Guest specifications, follows ticket instructions and markings, accommodates on-the-spot requests when requested by Store Leaders, and meets alteration deadlines and Guest expectations. The position uses Buckle-provided sewing equipment and supplies and maintains accurate alteration records, productivity, and an organized work area. The job has no supervisory responsibilities.

Requirements

High school diploma or GED, or one to three months of related sewing, fitting, and alteration experience and/or training, or an equivalent combination of education and experience.
Must be at least 18 years old.
Ability to perform the essential job functions, with reasonable accommodations where applicable.
Physical ability to lift and maneuver 25 pounds throughout the store and backroom.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Responsibilities

Perform quality alterations on merchandise at the store location, following ticket instructions, markings, and Guest specifications.
Accommodate on-the-spot alteration requests when requested by Store Leaders.
Meet deadlines and Guest expectations for merchandise alterations.
Measure and mark alteration lines and pin folds or mark seams to indicate alterations in progress.
Remove stitches and resew merchandise using a needle and thread or sewing machine.
Press merchandise with a hand iron or steamer; repair defective merchandise and remove spots or stains.
Record work, required alterations, and instructions, and follow through on the alteration log.
Meet specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized, and stocked work area, and inform a Leader when additional supplies are needed.
Remain flexible as hours and workload may fluctuate seasonally based on business needs; be open to review of work that needs to be redone.
Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
Understand and follow Buckle’s Code of Ethics, policies, procedures, and handbook.
Perform duties with a high level of customer service and contribute to a positive team spirit.
Complete special projects and other assigned duties.