Alterations & Tailor Shop - Tailor - The Mall at Green Hills

Nordstrom•Nashville, TN

3d•$21 - $34

About The Position

The Tailor/Fitter provides customer service through high-quality tailoring and alterations. The role involves measuring customers, fitting garments, identifying and marking areas that need alterations, and completing fittings and sewing alterations on time according to Nordstrom guidelines and service standards. The Tailor also manages customer alteration needs using store technology, meets productivity goals, collaborates with the Alterations and Store teams, and provides professional, friendly guidance about fit, style, garment construction, and trends.

Requirements

Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to embrace a flexible work schedule based on business needs.

Nice To Haves

A minimum of 2–3 years of fitting, tailoring, and sewing experience is preferred.

Responsibilities

Measure customers, fit garments, and mark areas requiring alterations.
Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following required processes and procedures.
Use store technology to manage and organize customer alteration needs.
Work collaboratively with the Alterations and Store teams to meet customer expectations.
Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.