Alterations & Tailor Shop - Sewer - The Mall at Green Hills

Nordstrom • Nashville, TN

3d

About The Position

The Sewer/Presser provides customers with high-quality alterations service by completing sewing and pressing tasks according to Nordstrom guidelines and service standards. The role manages workload and customer requests, meets productivity goals, uses store technology to organize alteration needs, and collaborates with the Alterations & Store Team to deliver customer expectations.

Requirements

• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
• Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

• Previous sewing and pressing experience, preferably 2–3 years.

Responsibilities

• Perform and complete sewing and pressing tasks according to Nordstrom guidelines and service standards.
• Execute workload, follow through on customer needs, and complete items on time.
• Meet department and individual productivity goals while following proper processes and procedures.
• Use store technology to manage and organize customer alteration needs.
• Work with the Alterations & Store Team to meet customer expectations.

Benefits

• Medical, vision, and dental coverage.
• Retirement benefits.
• Paid time away and PTO accruals.
• Life insurance and disability insurance.
• Merchandise discount.
• Employee Assistance Program resources.
• Holidays.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed