Table Games Dealer Training 12/1-1/16 Tues-Sat 10a-3p

Hollywood Casino at Columbus•Columbus, OH

About The Position

The Table Games Dealer provides accurate, efficient, prompt, and courteous dealing at assigned table games. The role follows Blackjack game procedures, conducts accurate chip and cash transactions, receives wagers, and pays customers according to game outcomes. The dealer maintains game security and protects company assets, helps customers understand game rules, and ensures customers follow established policies and procedures. The position also supports and demonstrates superior customer service in accordance with department and company standards. The posting describes a dealer training session running December 1 through January 16, Tuesday through Saturday, from 10 a.m. to 3 p.m. Applicants must successfully complete dealer training or have previous casino dealing experience. The work involves mobility throughout the pit and property and exposure to smoke, varying noise and temperature levels, illumination, vibration, crowds, and varying air quality.

Requirements

  • Must be 21 years of age or older.
  • High school diploma or equivalent.
  • Must successfully complete dealer training or have previous casino dealing experience.
  • Must be fast and accurate in handling cash.
  • Must be able to perform mathematical computations quickly and accurately to determine winners and losers and collect and pay bets.
  • Must have good manual dexterity for quick and accurate handling of chips, cards, and money.
  • Must possess excellent interpersonal skills.
  • Must be able to respond calmly and make rational decisions in stressful situations in a fast-paced environment with coworkers and guests.
  • Must have good oral and written communication skills and be fluent and literate in English.
  • Must be able to sit, stand, walk, and move easily around the pit and entire property for the entire shift.
  • Must be able to listen and respond to visual and aural cues and have excellent peripheral vision.
  • Must be able to tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • Must be physically mobile, with reasonable accommodations, and able to push, pull, carry, and lift up to 25 pounds, as well as push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Nice To Haves

  • Six months of experience in a customer service field is preferred.

Responsibilities

  • Deal accurately and efficiently at assigned table games.
  • Follow game procedures when dealing Blackjack.
  • Provide prompt, courteous, and accurate dealing at assigned tables.
  • Follow company and departmental policies and procedures and applicable state regulations.
  • Perform accurate chip and cash transactions.
  • Receive customer wagers and pay appropriate game outcomes.
  • Maintain game security and protect company assets.
  • Assist customers in understanding game rules and ensure adherence to established policies and procedures.
  • Support and demonstrate superior customer service in accordance with department and company standards and programs.

Benefits

  • Wellness programs supporting team members' financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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