16 Tues-Sat 10a-3p

PENN Entertainment•Columbus, OH

About The Position

Provides accurate, efficient, prompt, and courteous dealing at assigned table games, including Blackjack. The role involves following game procedures and applicable company, departmental, and state requirements; handling chip and cash transactions; receiving wagers and paying game outcomes; and maintaining game security and protecting company assets. The dealer also helps customers understand game rules and supports a high standard of customer service. Dealer training is scheduled from December 1 through January 16, Tuesday through Saturday, 10 a.m. to 3 p.m.

Requirements

Must be 21 years of age or older.
High school diploma or equivalent.
Must successfully complete dealer training or have previous casino dealing experience.
Must be fast and accurate in handling cash.
Ability to perform quick and accurate mathematical computations to determine winners and losers and collect and pay bets.
Good manual dexterity for handling chips, cards, and money quickly and accurately.
Excellent interpersonal skills.
Ability to respond calmly and make rational decisions in stressful situations in a fast-paced environment.
Good oral and written communication skills; must be fluent and literate in English.
Ability to sit, stand, walk, and move around the pit area and property for an entire shift.
Ability to listen and respond to visual and aural cues, with excellent peripheral vision.
Ability to tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
Physical mobility, with reasonable accommodations, including ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Nice To Haves

Six months of experience in a customer service field is preferred.

Responsibilities

Deal accurately and efficiently at assigned table games, following Blackjack procedures.
Provide prompt, courteous, and accurate dealing at assigned tables.
Follow company and departmental policies and procedures and applicable state regulations.
Perform accurate chip and cash transactions.
Receive customer wagers and pay appropriate game outcomes.
Maintain game security and protect company assets.
Assist customers in understanding game rules and ensure adherence to established policies and procedures.
Support and demonstrate superior customer service in accordance with department and company standards and programs.

Benefits

Wellness programs supporting financial, physical, and mental well-being.
Day-one medical coverage may be available depending on position.
401(k) matching may be available depending on position.
Annual performance bonus may be available depending on position.
Paid time off, earned according to local policy and increasing with length of employment.

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