Table Games Dealer - Tulsa

Osage Casino•Tulsa, OK

About The Position

The Table Games Dealer deals games offered at Osage Casinos, including Blackjack, Roulette, Pai Gow Poker, Craps, and newer games as implemented. The role is responsible for guest satisfaction through efficient, accurate dealing and a friendly, outgoing manner. The dealer maintains game security and integrity, keeps tables and supplies clean and functional, supports casino promotions, and follows company policies, gaming regulations, and table-game rules. The position also involves communicating with guests, coworkers, and supervisors; reporting irregularities and game disputes; and potentially preparing operating reports.

Requirements

  • Must be at least 18 years of age.
  • At least 6 months of previous work experience.
  • Pass a pre-employment drug screening.
  • Obtain and maintain an Osage Nation Gaming license.
  • Maintain a valid driver's license.
  • Provide documents demonstrating eligibility to work in the United States.
  • Be able to perform all essential job functions with or without reasonable accommodation.
  • Meet the physical demands of the role, including standing or sitting for extensive periods, repetitive hand and wrist motions, and lifting at least 20 pounds and pushing, pulling, or dragging up to 50 pounds.

Nice To Haves

  • Craps experience is preferred.
  • Experience in the gaming, hospitality, or customer service industry is preferred.

Responsibilities

  • Provide courteous, considerate service to internal and external guests and cooperate respectfully with fellow employees.
  • Deal assigned games efficiently and deal a variety of card games consistently and accurately.
  • Provide guests with directions, assistance, and information as needed.
  • Maintain the security and integrity of assigned games.
  • Participate in casino promotions and help create excitement for players.
  • Keep the table and gaming supplies clean and functional.
  • Notify a supervisor of irregularities in guest play and contact the appropriate reporting senior about game disputes.
  • Use available resources to complete duties and look for opportunities to provide service.
  • Maintain working relationships with company staff and applicable regulatory commissions and agencies to support compliance.
  • Meet attendance guidelines and follow regulatory, departmental, and company policies and procedures, applicable laws, and gaming regulations.
  • Follow Osage Million Dollar Elm Casino table games policies, procedures, and rules of play.
  • Prepare detailed daily, weekly, and monthly operating reports when required by the reporting senior.
  • Stay informed about company communications, communicate concerns and information to the supervisor, and relay improvement ideas through the chain of command.
  • Communicate and enforce game rules verbally and politely.
  • Perform other related and compatible duties as assigned.
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