Table Games Dealer Full Time

Churchill Downs IncorporatedSioux City, IA
Onsite

About The Position

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

Requirements

  • Excellent verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Detail-oriented and thorough with strong organizational and time management skills
  • Ability to work under stress in a fast-paced environment
  • High school diploma or equivalent preferred
  • Demonstrate proficiency in dealing and having games knowledge of a minimum of Blackjack.
  • Perform basic mathematical functions.

Responsibilities

  • Deal multiple games on a rotational basis, depending on training and acquired proficiency, to meet client demand, protect game integrity, and allow others to obtain game proficiency, as determined by management.
  • Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing the game while adhering to established standard policies and procedures.
  • Explain aspects of the games to gaming patrons as requested.
  • Process all cash and maintains proper handling and accounting for assigned property items.
  • Maintain familiarity with other gaming and entertainment/service activities in order to provide information and respond to patrons.
  • Maintain an intimate and sound understanding of all standards, policies and procedures, including general policies and procedures of the Games department; and those particular to each game in which the dealer provides service.
  • Learn additional games as required by management.
  • Represent property on any public gathering as directed by management
  • Performs other related duties as assigned
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