Table Games Dealer

Viejas Casino & Resort•Alpine, CA

About The Position

The Table Games Dealer deals and controls assigned card and table games accurately in accordance with department and company policies, standard operating procedures, and gaming regulations. The dealer calculates winnings and pays guests accurately, maintains gaming tables and equipment as needed, and helps create an engaging and positive atmosphere. The role also assists guests with chip purchases, service requests, game inquiries, requests for a Floor Supervisor, and questions about casino activities. The dealer accepts table assignments, supports supervisors, and communicates relevant table information—including action, buy-ins, guest needs, and suspicious activity—to Floor Supervisors. The dealer keeps current with departmental and casino policies, promotes company services, guest promotions, and the players’ club program, and helps maintain a clean, safe, hazard-free work environment. The position does not supervise other team members and includes other duties as assigned. The dealer must attend scheduled team meetings and required training, including annual Title 31 and Guest Service Standards training. The position requires flexible availability during the day or evening, including weekends, holidays, and blackout dates.

Requirements

  • High school diploma or general education degree (GED).
  • California driver’s license required.
  • Pass an audition for specified games based on Viejas business needs.
  • Must be age 18 OR 21 years of age or older.
  • Two or more years of experience dealing the assigned games.
  • Thorough knowledge of Blackjack, Double Deck Pitch, Pai Gow, Baccarat, Roulette, Craps, and Carnival games.
  • Ability to work in a professional, high-pressure environment while maintaining good interpersonal skills and a positive attitude.
  • Ability to multitask and work well under stress.
  • Self-starter who can adjust to change.
  • Ability to work flexible hours during the day or evening, including weekends, holidays, and blackout dates.
  • Excellent verbal and interpersonal communication skills.
  • Strong guest service skills.

Nice To Haves

  • Experience dealing Craps is preferred.

Responsibilities

  • Deal and control assigned games in accordance with company and department policies, procedures, and gaming regulations.
  • Calculate winnings and provide accurate payouts to guests.
  • Maintain gaming tables and equipment as required.
  • Create an engaging, positive atmosphere at the table and encourage play when appropriate during a dead game.
  • Assist guests with chip purchases, service requests, game questions, requests for a Floor Supervisor, and questions about casino-wide activities.
  • Work with Floor Supervisors and communicate table action, buy-ins, guest needs, and suspicious activity.
  • Accept table assignments and assist supervisors as needed.
  • Read departmental memos and stay current on casino and departmental policy and procedure changes.
  • Notify management promptly of suspicious or unusual activity or transactions.
  • Attend scheduled team member meetings and required training and classes.
  • Maintain knowledge of and promote company services, guest promotions, and the players’ club program.
  • Maintain a clean, safe, hazard-free work environment.
  • Adhere to company and department policies, procedures, and standard operating guidelines.
  • Perform other duties as assigned.
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