Dealer, Table Games

Fontainebleau Las Vegas•Las Vegas, NV

About The Position

The Table Games Dealer deals casino table games, ensures fair play, and helps provide an enjoyable experience for players. The dealer manages bets and payouts, follows game rules and procedures, maintains the integrity and security of games, and provides friendly, attentive guest service. The role includes operating gaming equipment, handling chips and cash, maintaining game records, and collaborating with casino staff to keep games running smoothly. The dealer must comply with Nevada Gaming Control Board requirements and Fontainebleau internal controls and procedures. Duties may be added or modified as necessary.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Strong math skills for calculating bets and payouts and managing chips accurately.
  • Interpersonal skills and focused attention to guest needs; ability to deal effectively with business contacts.
  • Attention to detail in managing bets, payouts, and game procedures.
  • Maintain a neat, professional, well-groomed appearance in accordance with Fontainebleau standards.
  • Commitment to fairness and honesty in gaming and consistent adherence to guest service standards.
  • Working knowledge of Nevada Gaming Control Board rules and regulations and internal controls.
  • Ability to communicate clearly in spoken and written English, listen effectively, and interpret documents such as safety rules, instructions, and procedure manuals.
  • Ability to provide elevated service, address service shortfalls, and prioritize customer needs.
  • Ability to be tactful and polite, maintain confidences, and foster an ethical work environment.
  • Enthusiasm, teamwork, and ability to work with other departments and support group decisions.
  • Endurance to stand for extended periods.
  • Willingness and ability to work a flexible schedule, including holidays, nights, and weekends.
  • Ability to work in a fast-paced, busy, and somewhat stressful environment.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Physical ability to stand; use hands and fingers; reach; talk and hear; lift or move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally; and push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance as job duties require.

Nice To Haves

  • Two years of experience dealing multiple games at another major casino preferred.
  • Proficient knowledge of at least three core games, such as baccarat, blackjack, craps, or roulette, preferred.

Responsibilities

  • Professionally conduct table games, including blackjack, roulette, poker, baccarat, and other casino offerings.
  • Deal games and manage bets according to applicable rules and procedures.
  • Verify, sign, and deposit game-related paperwork in the drop box.
  • Interact with players, answer questions, provide assistance, and create a welcoming atmosphere.
  • Handle player complaints and disputes professionally and seek supervisor assistance when necessary.
  • Conduct games fairly in accordance with casino regulations and standard operating procedures.
  • Prevent and detect cheating, suspicious behavior, and irregularities, and report concerns to supervisors.
  • Enter loyalty cards in the rating system and offer enrollment to guests who are not yet members.
  • Calculate and manage bets, payouts, and chip exchanges accurately.
  • Maintain an organized betting layout and explain game rules, procedures, and etiquette to new players.
  • Offer guidance on betting strategies and decisions when appropriate.
  • Operate and maintain gaming equipment, including card shufflers, dealing shoes, and roulette wheels.
  • Count and handle chips and currency accurately and promptly; handle cash transactions securely.
  • Maintain accurate records of games, bets, wins, and losses during each shift.
  • Collaborate with dealers, supervisors, and casino staff to support smooth game flow and customer service.
  • Follow the casino dress code and grooming standards and maintain a polished, professional appearance.
  • Help create a positive and entertaining atmosphere and inform guests about services available on the casino floor and throughout the resort.
  • Follow security protocols to protect assets and maintain a secure gaming environment.
  • Participate in ongoing training and development to stay current on games, rules, and procedures.
  • Comply with Nevada Gaming Control Board rules, regulations, and directives, as well as Fontainebleau internal controls and procedures.
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