Table Games Dealer
About The Position
The Table Games Dealer is responsible for providing guests with the highest level of customer service, including greeting customers, making eye contact, and maintaining an engaging expression. The dealer must know all policies and procedures of the specific game they are dealing, provide pertinent information to players regarding hand totals or winning numbers, and calculate payable odds to pay winning wagers. They will verify beginning and ending chip and money balances, monitor the game, and notify a supervisor of any disputes, problems, or concerns. The dealer initiates each round of play by dealing cards/tiles, offering dice, spinning the ball, or following established game requirements. Additionally, the dealer maintains a clean, safe, and hazard-free work environment, recognizes and handles promotional coupons, exchanges currency for chips, and observes all wagers, reporting anything suspicious. They must comply with all regulatory requirements and create an exciting and fun-filled environment.
Requirements
- Minimum one year experience in the hospitality industry.
- Certificate from an accredited gaming school or equivalent.
- Skilled in minimum of one major games (Blackjack, Roulette, Baccarat, Craps, Pai Gow Poker)
- Must be able to obtain a state issued gaming license.
- Must be able to effectively communicate with customers.
- Must possess excellent customer service and communication skills.
Nice To Haves
- High School Diploma or G.E.D. preferred
Responsibilities
- Provide guests with the highest level of customer service including greeting customers, making eye contact, and maintaining an engaging expression
- Responsible for knowing all policies and procedures of the specific game he/she is dealing
- Provides all pertinent information to the players regarding hand totals or winning numbers and calculates payable odds to pay winning wagers.
- Verifies beginning and ending chip and money balances and confirms supporting documentation.
- Monitors game and notifies supervisor of any disputes, problems, or concerns with patrons as well as concerns of the patrons.
- Initiates each round of play by dealing the cards/tiles, offering dice, spinning the ball, or following the requirements established for each game.
- Maintains a clean, safe, and hazard free work environment within their area of responsibility.
- Recognizes internally issued promotional coupons and handles accordingly.
- Exchanges paper currency for chips and receives fill and distributed credits with the proper notification.
- Observes all wagers placed and reports anything suspicious to the supervisor
- Complies with all regulatory requirements.
- Creates and ensures an exciting and fun filled environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
